Administrative Assistant

Are you looking for a fulfilling and rewarding full-time Administrative opportunity? Do you love helping people while working as part of a collaborative team that supports the individuals we serve?

Our ICS Salisbury office is seeking an Administrative Assistant to join our team.

Work Schedule is : Monday-Friday 8 : 30 AM - 5 : 00 PM

What You’ll Do

The ideal candidate will represent the company in a professional manner and ensure that administrative support is running smoothly and orderly.

The Administrative Assistant is responsible for supporting the program with administrative and billing functions. The incumbent works with program and finance staff on billing revenue and following up on claims until they are paid or otherwise adjusted and are no longer included in the AR balance.

Essential Job Functions :

• Navigates the electronic health record to ensure that billing items are accurate and billable.
• Enters new client data into the electronic health record.
• Enters and monitors authorization expiration dates in weekly tracker, verifies information in the MCO electronic health record system, verifies eligibility check in NC Tracks, etc.
• Facilitates efficient business operations including scheduling, communicating with staff, faxing, scanning, etc. Provides additional trainings when deemed necessary.
• Complies with all corporate policies and procedures, HIPAA guidelines, DBHDS rules Medicaid / Medicare federal guidelines.
• Provides administrative support to clinical staff including filing, communicating via phone, scheduling, taking minutes, order supplies, etc.
• Ensures that incoming and outgoing mail is logged daily and is distributed to recipients.
• Responsible for human resources related duties such as new hire processing / orientation and maintaining licensure regulated employee files while keeping track of staff training needs.

Minimum Qualifications :

• High School diploma or equivalent appropriately accredited by the appropriate state department of education, AAS degree in Business Administration or related field from a college or university accredited by an entity approved by USDOE or CHEA preferred.
• Preferred at least two years’ experience with Medicaid, Medicare, private insurance and Community Service Board (CSB) / Managed Care Organization (MCO) billing.
• Proficient in interpreting Explanation of Benefits (EOB).
• Strong knowledge of Microsoft Office Word, Excel and Outlook.
• Have a valid North Carolina driver’s license, good driving record and insurability is required.
• Must have reliable transportation that will allow movement throughout the program delivery area.

How You’ll Benefit

Being part of our team means we value and encourage your personal growth and development. We offer a competitive hourly rate, flexible schedules, and paid training for completing the required courses below to provide you with key skills to help serve our clients :

• CPR / First Aid
• Crisis Intervention Techniques
• Medication Administration
• OSHA / Bloodborne Pathogen (BBP)
• Seizure Management
• Other training courses relevant to this position and your growth.

We offer competitive benefits to benefits eligible positions :

• Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
• Life Insurance, Disability Insurance and more
• 403(b) Retirement Plan
• Employee Assistance Program and Legal services, when needed
• Lots of Merchant Discounts to improve your purchasing power!

What We’re Looking For

To join our team, you must have a willingness to work Monday Friday from 8 : 30am 5 : 00pm. We require a minimum of a High School Diploma or GED coupled with excellent customer service, communication skills, and intermediate to advanced knowledge of Microsoft Office applications.

You must also be willing to take and successfully pass a criminal background check.

If you’re kind-hearted and seek a rewarding career opportunity where you can make a huge difference in the daily lives of the people you will help, then please apply now at our website : www.

eastersealsport.com OR by sending your resume to : [email protected] .

About Easterseals PORT Health

Easterseals PORT Health are trustworthy, compassionate partners providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives.

Purpose, dedication and empathy drive our in-person and telehealth service delivery. Our diverse and inclusive 2,600-member team provides more than 10.

2 million hours of meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia.

We provide working environments that support a healthy lifestyle for our clients and employees and have a no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles.

We strive to attract and engage team members with diverse lived experiences. We intentionally seek out and value uniqueness across race, gender identity, sexual orientation, religion, personality, disability and age.

Applicants of all abilities are encouraged to apply!