Summer Housing Office Assistant

Job Description

Duties

Duties include but are not limited to : Under the general supervision of the Housing Office Coordinator, an Office Assistant may work in the presence of housing professional staff or independently after the close of regular business hours.

The Housing Office Assistant receives extensive leadership development training and must demonstrate excellent customer service, communication, decision-making, and analytical skills which enable them to take appropriate action when necessary.

This may involve independently handling a matter which arises or seeking out support through peers or a supervisor.Implement compassionate care within all encounters and create welcoming environment for all guests.

Contribute to the wellbeing and growth of the department, and assist in development, implementation, and evaluation of various programs and procedures.

Work with Office Assistant team to complete daily duties and special projects. Maintain accurate daily communication through blog software.

Perform receptionist duties including answering phones, returning emails, data entry and reports, filing, re-stocking supplies, printing, copying, distribution of Housing materials, accepting Housing payments and providing receipts, and other duties as assigned.

Assist residents and guests by providing accurate and timely information about housing and University services. Make referrals as appropriate, based on training and knowledge of the University.

Memorization and knowledge of communication scripts specific to the housing department.

Program resident room keys by accessing the Housing Onity key system.Create work orders, check-out equipment, and access resident data through the housing StarRez system.

Oversee data entry processes and daily logs / printouts for guests, special events, etc.Gather, manage, and analyze financial data from a variety of streams.

Sort and process resident mail and packages, determining mail forwarding, mail return, and appropriate resident contact regarding mail delivery.

Assist with the check-in / check-out processes.Assist with the inventory and cataloging of resident units.Verify identities and respond to lock outs.

Give tours and staff informational events.Set-up and run housing information or promotional tables for department and other campus activities (e.

g. Wednesdays in the Quad and Athletic games)Provide information about campus housing to residents, members of the campus and university communitiesPromote resident awareness of campus and housing activities.

Serve as an advocate and proponent of campus life, encouraging residents to get involved on campusMaintain clean workspace, and general office areas.

Other duties as assigned.

• Qualifications
• General Requirements : Must be available to work Monday-Sunday between the hours of 8 : 00a.m.-11 : 00p.m.Adhere to established work hours.

Multiple occasions of unexcused tardiness and / or absence will result in position terminationAbility to maintain confidentialityFriendly, social and dependable.

Strong critical thinking skills

Required Qualifications :

Undergraduate students must be registered / enrolled in a minimum of six (6) Fall / Spring units.

• Salary Range
• $16.00 per hour.
• How to Apply
• To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé.

Applications are accepted electronically only.