SUMMARY
Responsible for supporting 401(k) Producers with sales support and providing customer service and overall service of assigned clients in updating key plan data on an annual basis.
Manages all activities surrounding the procurement, placement and implementation of defined contribution plans.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintains ongoing client contact to assist with day-to-day service issues and vendor management;
- Works with vendors and Third Party Administrators to automate process of data collection and analysis;
- Schedules and attends client meetings for prospects and existing clients;
- Maintains client and due diligence files;
- Records notes at meetings and prepares minutes for various investment committees;
- Prepares investment reviews;
- Prepares investment committee meeting materials and booklets;
- Assists in completing plan applications, plan document review, and plan implementation;
- Assists auditors with Form 5500 preparations and data collection;
- Assists vendors with year-end testing data collection;
- Assists with or conducts participant enrollment meetings;
- Supports the 401(k) department with general industry knowledge;
- Researches and supports new initiatives to increase our efficiency, productivity, compliance and profitability;
- Completes Request for Proposals;
- Generally manages simple plans with under $10 million in assets and under 100 participants;
- Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date;
- Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
- Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
Bachelor’s degree or equivalent combination of education and experience
Three (3) or more years related work experience
Understanding of retirement plan types and operations, as well as knowledge of ERISA guidelines and regulations required
Experience with small to mid (less than 250) clients
Valid Series 65 license (or must be obtained within 90 days of employment)
Securities license (SIE, Series 6 or 7 and 63) preferred
SKILLS
Excellent verbal and written communication and presentation skills
Excellent interpersonal, relationship building, negotiating and problem solving skills
Exceptional attention to detail
Ability and motivation to work independently
Good time management skills
Good planning, organizational and prioritization skills
Advanced analytical skills
Proficient in Microsoft Office products