A company is looking for a Sr. Enterprise Customer Success Manager to manage post-onboarding activities for mid-market and enterprise customers.
Key ResponsibilitiesManage post-onboarding activities through relationship-building and product knowledgeDrive revenue expansion by identifying product adoption and upsell opportunitiesConduct Executive Business Reviews to assess customer progress and optimize usageRequired QualificationsBachelor's degree is required6+ years of customer advocacy and engagement experience in customer success or account management4+ years in a B2B SaaS environment3+ years managing customer renewals and upsells for Fortune 1000 companiesExperience managing large enterprise accounts
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