Job Description
Job Description
Description :
The Customer Service Representatives will be taking inbound calls regarding benefits and claims status. They'll be handling between 50-70 calls per day.
Job Summary
Handle incoming and outgoing phone calls from providers and members.
Essential Functions :
- Answer provider phone questions regarding claim status and benefits
- Assist with enrollee phone questions regarding claim status and benefits
Nonessential Functions :
Other duties as assigned or appropriate
Education / Qualifications :
- Excellent phone skills / etiquette
- Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key
- Qiclink experience
- Six months call center experience required
- Excellent verbal and written communication skills
- Proven experience in a professional office environment
- Proven customer service experience required
- Medical insurance background preferred
- High school diploma or equivalent and 1-2 years related experience.
- Full benefits including : Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more
Skills :
customer service, Healthcare, wpm, medical terminology, Excel, outlook, call resolution, Call, WPS, Dean, SSM, TASC
PAY : 17-20 / hr, CTH
Top Skills Details :
customer service,Healthcare,wpm
Additional Skills & Qualifications :
Insurance Knowledge
Medical Terminology
Experience Level : Entry Level
Entry Level
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Bilingual Customer Service Rep (Spanish) gea
Bilingual Customer Service Rep (Spanish) gea. Support customers in LATAM region, and other regions as required. ...
Bilingual Customer Service Rep (Spanish) gea
Bilingual Customer Service Rep (Spanish) gea. Support customers in LATAM region, and other regions as required. Process customer orders through an order entry system, per company standards. Create and maintain electronic files regarding customer communications. ...
Order Entry Admin/Customer Service Rep.
We are currently looking for a Customer Experience Representative to join our client's team in the first week of November! This on-site position is located in Waunakee - conveniently near Madison's Northeast side. Assist Customer Experience team by working on quotes from the quotes queue, ta...
Bilingual Customer Service Rep (Spanish) gea
Bilingual Customer Service Rep (Spanish) geaRESPONSIBILITIES AND JOB ACTIVITIES:1. Support customers in LATAM region, and other regions as required. Process customer orders through an order entry system, per company standards. Create and maintain electronic files regarding customer communications. ...
Remote Customer Service Rep (No Experience) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Customer Service Rep(02097) - 409 W Gorham St
We are searching for qualified customer service reps - the people who answer the phone and make pizzas with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Abili...
Customer Service Rep / Order Processing Specialist
Customer service-oriented and able to resolve customer grievances. Customer service experience required. The Order Processing Specialist processes parts orders and provides customer assistance for ordering and shipping spare parts orders, as well as fulfilling support and. This position reports to t...
Customer Service Rep(02108) - 737 S Gammon Rd
We are searching for qualified customer service reps - the people who answer the phone and make pizzas with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Abili...
Entry Level Customer Service Rep
As a Customer Service Representative, you will be the first point of contact for our clients and customers, providing exceptional service and support over the phone, via email, and through social media. Endorse Infinity is seeking a friendly and customer-focused Entry Level Customer Service Rep to j...
Customer Service Rep(02015) - 4680 Cottage Grove Rd
We are searching for qualified customer service reps - the people who answer the phone and make pizzas with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Abili...