User Services Specialist 3-(STA015040)
Organization
H0116 Dean, Pharmacy
Description
INTERNAL APPLICANTS ONLY
Provides senior level support to faculty, staff and students on five operating systems and associated hardware and software.
- Provides support to the academic public regarding intrinsic operating systems problems.,
- Analyzes and resolves the more complex computer programs or problems that cannot be resolved by less experienced user services specialists.,
- Provides informal hands-on training to users on the use of computers.,
- Develops and maintains current technical documentation and on-line helpfiles in Support Services.,
- Develops and may present short courses designed to introduce users to hardware and software supported by Support Services.,
- Participates in the development of software for Support Services on an as-needed basis.,
- Conducts projects to install or evaluate software or procedures in its use.,
- Provides support for printers and printer queues on the UH network.,
- May provide training to faculty, staff and / or students in a formal classroom environment.
Performs other job-related duties as assigned.,
EEO / AA
Qualifications
Bachelors and 3 years experience
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline;
or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed.
Requires a minimum of three (3) years of directly job-related experience.
Additional Job Posting Information :
Department is willing to accept experience in lieu of education
Salary : Commensurate with experienceRequired Attachments by Candidate : Resume, Cover Letter / Letter of Application
Employee Status
Regular / Benefits
Job Posting
Jul 23, 2024, 4 : 18 : 22 PM