Call Center Agent
Department : Engagea Comm
Employment Type : Full Time
Location : Santa Ana, CA
Compensation : $18.50 - $28.00 / hour
Description
We are currently seeking a reliable and customer-oriented Call Center Agent to join our dynamic team. As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service and resolving inquiries or issues.
Your main goal will be to ensure customer satisfaction by efficiently and effectively addressing their needs and concerns.
Job : Full time
Pay Range : $18.50 - $28.00 hourly
Key Responsibilities
- Respond to and resolve customer inquiries and issues in a timely and professional manner
- Provide product information and assist customers in making informed purchasing decisions
- Process customer orders, returns, and refunds accurately and efficiently
- Troubleshoot technical issues and provide appropriate solutions or escalate to the appropriate department if necessary
- Follow company policies and procedures regarding customer interactions and data privacy
Skills, Knowledge and Expertise
- High school diploma or equivalent
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and the ability to think quickly on your feet
- Exceptional attention to detail and organizational skills
- Proficient in using computer systems and navigating various software applications
Benefits
- Competitive salary commensurate with experience.
- Health, dental, and vision insurance coverage.
- Retirement savings plan with employer matching.
- Paid time off and holidays.
- Professional development opportunities.
- Vibrant company culture with opportunities for growth and advancement.
Call Center Agent
We are currently seeking a reliable and customer-oriented Call Center Agent to join our dynamic team. As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service and resolving inquiries or issues. ...
Call Center Representative Agent Work At Home - Part Time Paid Panelists
No call center representative agent experience needed. Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote ...
Call Center Agent
We are currently seeking a reliable and customer-oriented Call Center Agent to join our dynamic team. As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service and resolving inquiries or issues. ...
Licensed Call Center Insurance Agent (Sales, Customer Service)
No Cold Calling- We have a high volume of inbound sales leads and walk in traffic. As an Insurance Agent you will be responsible primarily for the sale of nonstandard auto insurance to new and existing customers. ...
Call Center Agent
We are currently seeking a reliable and customer-oriented Call Center Agent to join our dynamic team. As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service and resolving inquiries or issues. ...
Bilingual Call Center Insurance Agent (Sales, Customer Service)
No Cold Calling- We have a high volume of inbound sales leads and walk in traffic. As an Insurance Agent you will be responsible primarily for the sale of nonstandard auto insurance to new and existing customers. ...
Warranty Call Center Agent - Irvine, CA
Conduct follow-up calls with dealers requiring assistance on previously submitted returned campaign claims . Notify the Project Manager on actionable campaign claim incoming calls or email alerts to ensure corrective and preventative action . Debit recall claims if such documentation is out of compl...
Call Center Insurance Agent (Sales, Customer Service)
No Cold Calling- We have a high volume of inbound sales leads and walk in traffic. As an Insurance Agent you will be responsible primarily for the sale of nonstandard auto insurance to new and existing customers. ...
Call Center Agent I - Connectivity - Technical Support (Bilingual in Spanish Preferred)
Call Center Agent I - Connectivity - Technical Support (Bilingual in Spanish Preferred). We have an excellent opportunity for a Call Center Agent I at our corporate headquarters located in. Provide first level call center support to Field Service Techs for one or more of the following: hardware, con...
Remote Call Center Agent
Accountable for securing estimate appointment and/or repair appointment from insurance referrals and lead generations programs.Function as an expeditor of claims referrals and client escalations.Review, obtain, and/or confirm customer information as required by the Insurer and effectively schedule a...