Operations Manager, Photo Studio

Since 1986, our mission has been simple. We design and build heirloom quality products while holding true to our commitment to use earth-friendly materials and to give back whenever possible.

We are looking for someone who shares our love of story-telling and believes passionately in the value of heirloom quality artisan furniture, sustainability, and our mission to continue to learn and grow as a brand.

The Operations Manager, Photo Studio will be responsible for managing the physical workflow of product that requires imaging and the operational teams that support this work, such as Merchandise Coordinators, Product Movers, Inventory Specialists.

This role will partner closely with the Photography Manager, Production Manager, Marketing Project Managers, Product Developers and warehouse leadership.

This role will be responsible for tracking and monitoring KPIs, quality control of products, safety and driving efficiencies.

This role is based out of our HQ in Boston Heights, OH.

Who Are We Looking For

• An operational leader who can creatively problem solve
• An individual who is passionate about building process and partnerships
• Thrives in a work hard, have fun environment
• Someone who can dream big and then make magic happen

Core Job Functions

• Drive a culture based on teamwork, collaboration, and accountability.
• Ensure the efficient movement of product throughout the studio in a timely manner, supporting the photographic imaging processes.
• Ensure accuracy of product upon inbound to the studio
• Ability to coach and develop team members of all levels
• Create and implement workflows that are efficient and effective
• Build and nurture relationships with internal stakeholders and vendors
• Provide direct leadership, vision and support to the studio management team
• Thrive in a fast-paced environment, able to multitask, and meet tight deadlines while being able to pivot quickly when needs change
• Forecast, manage and prioritize workloads and tasks related to all studio product movement, both ecomm and campaign
• Partner with Production and Photography Managers to balance their teams needs and plan weekly studio throughput
• Identify supporting tools and best practices pertaining to studio operations.
• Partner with Warehouse Leadership to stay in alignment with new tool rollouts
• Own all processes, documentation and training related to Studio Operations
• Create and maintain a safety minded studio culture.
• Perform other duties as required

Knowledge, Skills and Experience

• Bachelor’s degree or 5+ years’ relatable operation workflow experience, studio specific is a plus.
• Experienced in interviewing, hiring and building teams.
• Excellent verbal, written and interpersonal skills.
• Proven experience juggling multiple deliverables
• Experience interfacing with warehousing / logistic systems, furniture focus a plus
• Excellent communication, interpersonal, and problem-solving skills with a proactive mindset for resolving issues and driving for streamlined efficiency.
• Meticulous attention to detail with a passionate commitment to accuracy.
• Extremely organized and detail oriented.
• Financial acumen and ability to manage budget plans.
• Ability to quickly and proactively learn new skills and software quickly.
• Hardworking, positive attitude, and passion for the job.
• Sound knowledge of project management software (Asana and Trello preferred).

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.