AWS Marketplace Operations Specialist
The AWS Marketplace Operations Specialist will work with support and sales teams to ensure that deals sold through the AWS Marketplace channel are reviewed and executed in an accurate and timely manner.
Responsibilities :
- Validate proposed deals to ensure they meet requirements and have all required data elements
- Work with sales and partner teams to ensure that all required information is provided
- Update and create records in Salesforce, AWS, and third-party systems as needed, in an accurate and timely manner
- Perform all necessary calculations to validate the accuracy of necessary data
- Apply knowledge, skills and judgment to make decisions and resolve issues
- Audit processes to identify process and performance defects
- Partner with IT (internal and external partners) and functional business owners to resolve systems related issues
- Complete User Acceptance Testing for IT deployments
Attributes required :
- Strong attention to detail
- Ability to multi-task and perform effectively in a fast-paced environment
- Able to think independently and consider cross-functional and downstream impacts
- Work proactively, independently, and with a sense of urgency
- Clear communicator; able to succinctly explain reasoning for decisions
- Collaborative; able to work with, and not be overwhelmed by, strong personalities
Skills / Expertise :
- 1-5 years in sales operations, quote-to-cash operations or similar role
- Strong proficiency in spreadsheet software (Microsoft Excel and / or Google Sheets)
- Familiarity with Salesforce, AWS MP, or Tackle.io
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