HR GENERALIST

Job Summary

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Assists in the development and administration of best in class human resources programs to attract, retain, and develop the highest caliber employees who are committed to Summit Pacific’s mission and values.

Provides guidance and education to managers and employees regarding HR programs, policies and procedures. Contributes to and fosters a positive work environment that promotes Summit Pacific values.

Job Specific Duties And Responsibilities

Performs day-to-day operations within the human resources department to ensure actions are carried out in an accurate and timely manner.

Maintains all documents, records and files in good order. Develops effective and efficient procedures and maintains data and statistics as needed to support or enhance operations.

This role requires substantial data handling and familiarity with multiple platforms.

Administers compensation programs, which includes providing guidance and education on policies and procedures, performing job analysis, developing and maintaining job descriptions, conducting market and internal equity reviews, developing recommendations and implementing wage adjustments.

Investigates and responds to unemployment claims and employment verifications.

Administers benefits programs as requested, which includes providing guidance and education on programs and procedures, facilitating resolution of problems, processing enrollments, changes, and terminations, and reconciling monthly enrollments.

Assists with annual benefits review and open enrollment; conducts research and provides recommendations for program enhancements or changes.

Assists with problem resolution, conflict management, performance management, disciplinary issues, grievance procedures, fact-finding and investigations.

Provides advice to managers and employees in addressing grievances and disciplinary situations.

• Performs talent acquisition activities including sourcing, recruitment and onboarding as requested. Assists in interviewing candidates and orienting new employees.
• Participates planning and authoring training and development content, facilitates training programs, and maintains learning management system (LMS) content and records.
• Maintains accurate and complete paper and electronic records. Conducts audits of employee records. Monitors key human resources indicators such as employee retention, turnover, workers compensation costs, sick time, overtime, charges and law suits, unemployment costs, and employee morale.

Provides regular reports to leadership; recommends strategies to address areas of concern.

Facilitates continuous process improvement. Participates in the development, implementation and ongoing assessment of human resources programs, policies, and procedures.

Researches trends and best practices and develops recommendations. Monitors programs and policies; identifies opportunities for improvement and initiates appropriate enhancements and / or corrections.

Contributes to quality improvement programs and initiatives in accordance with hospital policies, community standards, and compliance with all laws, regulations and requirements of appropriate licensing and accrediting bodies.

Builds and maintains effective working relationships. Advises and consults with managers and other hospital personnel. Serves as a liaison across disciplines.

Participates as an active member of various committees; leads work groups, projects and committees as assigned.

Maintains professional skills and awareness of regulatory changes, compliance issues, innovations and developments, through research and training / continuing education opportunities.

Ensures compliance with all regulatory requirements and federal, state and local laws. Stays abreast of trends and best practices.

Performs special projects and other related duties as assigned.

Staff Member Responsibilities

• Adapts to changes in the work environment : Asks clarifying questions and / or provides constructive input in a helpful and respectful manner.
• Builds and maintains working relationships : Maintains effective working relationships with supervisor and direct co-workers.
• Creates positive experiences for patients, customers and, co-workers : Consistently provides a level of service that meets SPMC standards.
• Demonstrates ongoing learning & development : Participates in ongoing skills training and competency development. Assists in training others.
• Exhibits effective work skills : Successfully performs job duties in accordance with SPMC expectations for quality / accuracy, quantity, and timeliness.

Re-priorities and / or shifts focus as needed to deliver expected results.

• Facilitates Teamwork : Actively engages in team activities. Welcomes and supports new team members; promotes a positive work environment.
• Fosters an environment of trust : Treats others with courtesy and respect. Does not engage in gossip or triangulation.
• Supports SP mission, vision, and values : Develops awareness of departmental contribution to mission, vision and strategy.

Participates in department strategies and tactics.

Organizational Responsibilities

In addition to the duties and responsibilities listed above, all employees are expected to adhere to Summit Pacific behavior and patient experience standards, comply with policies, procedures, and regulatory guidelines;

and act in an ethical, professional, respectful, and collaborative manner.

Required Education And Experience

• Associate degree, or equivalent combination of education and experience.
• Three (3) years of progressively responsible human resources experience.

Preferred Experience And Certifications

• PHR / SPHR or equivalent certification preferred.
• Bachelor’s Degree in Human Resources or related field is preferred.
• Healthcare experience preferred.

Required Knowledge, Skills, Abilities

• Knowledge and understanding of human resources theory and practices. Ability to apply concepts to actual situations in a practical manner and to guide managers and staff accordingly.
• Knowledge of labor and employment laws and regulations.
• Ability to cultivate effective partnerships and work in collaboration with managers and staff. Strong facilitation and coaching skills.
• Proficient in the use of current technology; including Microsoft Office products. Ability to learn and effectively use a variety of computer systems and basic office equipment.
• Ability to develop effective processes and protocols and to maintain accurate documentation and records.
• Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience.
• Ability to maintain composure and professionalism in sensitive or stressful situations; ability to maintain strict confidentiality.
• Ability to work independently performing a wide variety of assignments that require the use of independent judgment, problem-solving, organization, and prioritization skills.

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