(USA) Director, Technology Operations

Position Summary...

What you'll do...

As a part of Walmart Global Tech, you’ll build industry defining reusable customer and partner facing services and products to lead differentiated experiences and revenue.

You will be in the unique position to be of service to both our customers and our associates as a member of this organization supporting all segments of Walmart.

If you are the type of person who feels a personal stake in everything that you work on, has a love for data, enjoys solving complex problems, has a passion for privacy, knows how to foster strong relationships and build trust, and works for the success of the entire team.

The position is in Omni Tech US- Business and Chief of staff team within Walmart Global Technology. The team identifies focuses on short- and long-term technology strategy for the Walmart US business and enables convergence of strategic efforts and future direction of business programs across the enterprise.

About Team :

Our team works closely with our US stores and eCommerce business to better serve customers by empowering team members, stores, and merchants with technological innovation.

From groceries and entertainment to sporting goods and crafts, Walmart U.S. offers an extensive selection that our customers value, whether they shop online at Walmart.

com, through one of our mobile apps, or in-store. Focus areas include customers, stores and employees, in-store service, merchant tools, merchant data science, and search and personalization.

What you'll do :

Drives the awareness and alignment of strategic initiatives by helping multiple areas of technology within Omni-tech develop key metrics, strategies in successfully managing cross-functional stakeholders inside Tech.

as well Product and Business teams.

Directs the prioritization and alignment of key initiatives, roadmaps, and strategic allocation of resources for the business in partnership with product and tech teams.

Evaluates tradeoffs and choices by calibrating change impact via AOP, timeline and resourcing in a cross-functional stakeholder environment to help drive roadmaps.

Partners with portfolio teams to ensure progress is tracked and communicated across business teams.

As needed partners with TPMs to ensures reporting of project status and results to stakeholders and executive leadership;

identifying and communicating interdependencies across operations and business units; and overseeing the long-term planning and resource allocation process for the enterprise's infrastructure.

• Collaborates on projects and project teams for the executive leadership by, determining scope, deliverables, objectives, and project plans and ensuring alignment with business priorities and strategies;
• determining key project metrics and translating project requirements into goals; analyzing approaches to meeting goals and benchmarking with competitors;
• using data points to develop a plan for the best approach that addresses timelines, expected outcomes, and resources needed (for example, talent, equipment, financial);
• influencing leaders to procure resources; partnering with key stakeholders to create implementation and / or transition plans;

and overseeing and driving the project team to meet the timeline.

Partners with the senior leadership on special business initiatives by, understanding what business goals need to be achieved;

developing solutions to help drive execution of the goals; recommending solutions to close gaps; and collaborates with vendors to leverage benchmark best practices to support recommendations and solutions.

Creates accountability for delivering key business outcomes :

Drives a strategic narrative focused on key metrics engineering is influencing and controlling to track progress to drive leadership accountability and a data heavy rigor in tracking weekly progress.

Drive horizontal interconnectedness inside the team, within global tech and across product, finance, and business cross functional partner groups.

Thought partners with Finance, Tech., Business and Product leadership to drive key business outcomes from an enterprise / flywheel perspective.

Co-create strategies for key areas of focus inside Tech and across business teams.

Creates avenues for improving associate’s engagement and opportunities to grow, learn and innovate.

Biz Ops Functions :

Partners with people managers and HR to drive Belongingness and D&I goals

Manages headcount, risk assessment, cost optimization and P&L for the L3 leader

Manages participation across global tech led initiatives

What you'll bring :

A minimum eight years of strategy, transformation experience with deep familiarity with technical industry.

You’re able to use metrics to improve performance.

You’re excited about solving complex challenges.

You’re customer-centric in spirit and in execution.

You’re comfortable influencing others, managing stakeholders, and communicating clearly.

You have a test and learn mentality and an agile way of working to improve your product.

You have experience in both small teams / incubators and large corporations, enabling you to move quickly and navigate processes / best practices at Walmart.

Design thinking mindset to solve problems.

About Walmart Global Tech

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech.

We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption.

People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow.

We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career.

Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work :

We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs.

This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits :

Benefits : Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer :

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.

That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.

Walmart at .The annual salary range for this position is $143,000.00-$286,000.00Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include : - Regional Pay Zone (RPZ) (based on location)- Stock equity incentives

Minimum Qualifications...

Option 1 : Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project / program management, information technology, finance, management, or related area and 6 years’ experience inproject management, program management, program operations, or related area.

Option 2 : 8 years’ experience in project management, program management, program operations, or related area.

3 years’ supervisory experience.

Preferred Qualifications...

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project / program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.

Primary Location...

840 W CALIFORNIA AVE, SUNNYVALE, CA 94086-4828, United States of America