Service Desk Technician
We are hiring for a Service Desk Technician in Oxnard CA. We are looking for someone who is positive, supportive, self-starting, and is ready to continue their career in IT.
If you love customer service, are tech-savvy, and passionate about technical related assignments this opportunity may be perfect for you.
If you are a Service Desk Technician looking for a company where everyone works together and 'wears a few hats', 'rolls up their sleeves' to get the job done apply now.
Essential Job Functions of Service Desk Technician :
- Provide technical assistance
- Troubleshoot and support issues related to computer systems, software, and regularly monitor the internal help desk system for pending tickets
- Ask questions to determine nature of problem and help walk customer through problem-solving
- Install, modify, and repair computer hardware
- Follow up with customers to ensure issue has been resolves
- Run reports to determine malfunctions that continue to occur
- Document all incidents and occurrences using clear, concise, and detailed notes
Ideal Service Desk Technician will possess the following skills :
- Excellent communication and interpersonal skills to work with clients
- Basic understanding and knowledge of networking technologies
- Responsible for resolving IT issues onsite support
- Ability to work and learn independently
Requirements of the Service Desk Technician :
- Certifications are a plus
- High School Diploma or General Education Degree or College Degree
- Must have clean DMV
- Eligible to work in the United States
- Must be able to pass a background check
- Visa / sponsorship not offered
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Service Desk Techinican
Essential Job Functions of Service Desk Technician:. Ideal Service Desk Technician will possess the following skills:. Requirements of the Service Desk Technician :. If you love customer service, are tech-savvy, and passionate about technical related assignments this opportunity may be perfect for y...
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