A company is looking for a Customer Support Specialist to support and engage users in a SaaS environment.Key Responsibilities : Resolve product or service issues by understanding customer needs and providing effective solutionsTrain users on the functionality of the platform and assist in developing support materialsCollect user feedback and share suggestions with the development team to enhance customer satisfactionRequired Qualifications : 2+ years of experience in a customer support role within a SaaS environmentExperience in the Health and Wellness or Health-Tech industry is a bonusExperience with Live-Chat support is preferredCompletion of a post-secondary certificate or degreeAble to work certain evenings and weekends for support coverage
Customer Support Specialist
A company is looking for a Customer Support Specialist to provide support for their software products. ...
Customer Support Specialist
The Customer Support Specialist continuously works to improve the level of service we extend to our clients and parking customers, particularly with respect to incoming telephone calls, incoming email, incoming website requests, new monthly account applications, validation and chaser ticket orders, ...
Microbiome Customer Support Specialist
Tier 2 or higher roleExperience with CRM and customer support softwareExperience with ecommerce and review platformsPassion for health and wellness, with a willingness to learn about new products and science. A company is looking for a Microbiome Product Expert (Tier 2) to enhance their Customer Exp...
Customer Support Specialist (EMEA Time Zone)
At Exodus, we refer to our Customer Support Specialists as Community Support Engineers or CSEs! Our talented team of CSEs builds trust with customers by providing reliable, friendly, knowledgeable, and empathetic customer support 24 hours a day, 7 days a week. As an Exodus CSE, you will connect and ...
Energy Efficiency Customer Support Specialist
A company is looking for an Energy Efficiency Customer Support Specialist to assist utility customers in saving money and improving energy efficiency. ...
Healthcare Customer Support Specialist
ALTA IT Services is staffing a Healthcare Customer Support Specialist to support a leading health insurance customer. Must have healthcare experience and customer service. Contribute towards the Center's achievement of providing exceptional customer service. Provide, accept, and act on performance f...
Customer Support Specialist
Customer Support Specialist page is loaded Customer Support Specialist Apply locations Redmond, Washington - USA time type Full time posted on Posted 30+ Days Ago job requisition id R39772. As a Customer Support Specialist, you will play a pivotal role in ensuring our clients receive exceptional sup...
Customer Technical Support Specialist (Help Desk) with Security Clearance
Bowhead is seeking a Customer Technical Support Specialist (Help Desk) to provide customer support and technical assistance for our Department of State (DOS) contract in Washington D. CUSTOMER TECHNICAL SUPPORT SPECIALIST (HELP DESK) (DOS). The Help Desk Specialist will be responsible for providing ...
Information Technology Specialist (Customer Support)
Job Details for Information Technology Specialist (Customer Support). Courts Overview of the Position: This position is located in the Enterprise Operations Center (EOC), Support Services Division (SSD) in San Antonio, Texas. The incumbent serves as Work Team Leads for the Case Management and Electr...
Customer Support Specialist (Entry Level)
The Customer Support Specialist will be responsible for overseeing and maintaining all of Toastique’s technology systems – including but not limited to, point of sale system, third party integration, online ordering/application development, loyalty program, website and asset management, ...