Director of Client Services

People Architects
Valley City, OH, US
Full-time

Job Description

Job Description

Salary :

People Architects is partnering with a trusted client to assist in the identification and hiring of a Director of Client Services.

This role builds relationships and works directly with clients with the assistance of a client services associate and a team of wealth management professionals that serve a high-net-worth family comprised of multiple generations.

Essential Duties :

  • Supports family clients and their outside advisors through the full cycle of client relationships, from the initial development of a plan to ongoing review meetings.
  • Works with other team members to keep client's personal balance sheets and out-of-estate balance sheets current, identifying changes needed proactively and in real time.
  • Reviews Client Service planning materials and manages meeting notes and action items.
  • Initiates and participates in research projects involving tax and financial planning matters.
  • Ensures tactical client projects such as cash flow and retirement planning analyses are on track and completed on time.
  • Identifies strategic planning opportunities for clients considering personal investment assets, family business enterprise assets, and assets in trust held for clients.
  • Works with the Vice President, Client Services on beneficiary distribution requests, ensuring proper and prudent fiduciary oversight.
  • Updates job knowledge by participating in educational opportunities, reading professional

publications, and maintaining personal networks.

Specialized Knowledge / Skills :

  • Has highly developed problem-solving, analytical, and critical thinking skills and attention to detail.
  • Possesses good time management skills and a proactive communication style.
  • Presents information effectively and can respond to questions from groups of managers and clients.
  • Writes accurate and professional business reports, correspondence, and meeting notes.
  • Handles basic and complex activities with the same energy and passion.
  • Flexible and can quickly adapt to changing work priorities and workflow.

Experience / Educational Requirements :

  • Bachelor’s degree and CFP or CPA designation
  • Minimum of 5 years’ experience working in financial planning, public accounting, or family office environment
  • Proficient in Microsoft Office applications with advanced Excel and Adobe Professional skills

Benefits :

Medical, Dental, Vision Insurance

Paid Time Off

Hybrid - Currently working 1 day in office and 4 days remote.

23 days ago
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