Customer Care Representative
VirtualVocationsLakewood, Colorado, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Care Representative who will support the customer journey through various interactions.
Key Responsibilities
Respond to 70-90 phone calls per day, providing exceptional customer service
Address customer emails promptly, resolving inquiries and concerns professionally
Assist other departments with policy procedures and adjustments
Required Qualifications
Strong mental and emotional resilience to handle challenging customer interactions
Experience in a customer service role, preferably in a call center setting
Adaptability and ability to multitask in a fast-paced environment
Basic level of technical proficiency with multiple software systems
A genuine desire to positively impact customers' experiences
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Customer Care Representative • Lakewood, Colorado, United States
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