Director, People Operations

San Francisco, United States Posted on 09 / 11 / 2024

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

At Unit21, we believe that combating financial crime demands a united front. Through our adaptable risk engine and versatile case manager, we identify and proactively mitigate risks related to money laundering, fraud, and other illicit activities.

With a simple API and no-code interface, we empower fraud fighters and AML heroes to proactively detect and prevent fraud without tapping engineering.

Job Description

Director, People Operations

About the Role :

At Unit21, we are focused on our mission of stopping bad actors to provide justice and safety to the world. Your work has an impact on reducing heinous crimes like sex trafficking, child pornography, and terrorism financing.

This role reports to the founder / CEO of Unit21.

This is a role to ensure excellence in all operational aspects of the People function by creating, managing, and driving people operations, analytics, and systems.

What you will be doing :

• Ensure HR policy and compliance program expectations are set and met.
• Manage payroll through our payroll systems like Gusto and Payworks.
• Ensure an exceptional employee experience throughout the entire employee lifecycle : administer appropriate benefit and pay practices, process transactions such as employee onboarding and offboarding, manage processes like performance reviews and quarterly pulse surveys, handle conflicts.
• Implement manager training programs to ensure managers are able to get the most out of their teams.
• Create events that enable the company to bond together.
• Work with the executive team and put in the right frameworks to get the most out of their relevant teams.

What we’re looking for :

• 10+ years of progressively responsible experience in a People function that includes a strong component of operations, preferably in the technology space.
• Experience supporting payroll management.
• Proven track record of scaling People systems to support the capability of the organization in a fast-paced, continuously evolving environment.
• Well-developed interpersonal skills and EQ that allows you to be a trusted resource for employees and leadership in problem resolution.
• Strong presentation skills and communications with proven ability to positively influence outcomes.
• Project management experience rolling out organization-wide processes and systems.
• Strong analytic skills and data-driven mindset.
• Bachelor’s degree or equivalent. Studies in HR or related fields are especially helpful.

We expect all team members to be motivated to be amazing in their roles and ultimately move the Unit21 mission forward.

The standard base pay range for this role is $150,000 - $175,000 Annually. This base pay range does not include variable compensation including potential commissions, bonuses, or other financial or equity incentives.

About Unit21 :

Unit21 stops bad actors by leveraging data to deliver justice and safety in the world. We protect businesses against adversaries engaging in money laundering, fraud, and other sophisticated risks by offering no-code infrastructure to model, detect, and remediate suspicious activity.

Our customers range from large Fortune 500 companies to high-potential, pre-launch startups. We have reported over USD $2 billion in fraud and laundered money to the US government using our software.

We are a rapidly growing Series C startup, having raised close to $100m from Google, Tiger Global, ICONIQ Capital, Jack Dorsey, Diane Greene, and other leading VCs.

Our team believes deeply in fostering individual ownership, iterative product development, and empathetic communication.

There are many challenging problems to solve in this industry, and a huge opportunity for our software to empower companies to define a new standard of eliminating bad behavior on their platforms.

We encourage people of all backgrounds to apply. Unit21 is committed to creating an inclusive culture, and we celebrate diversity of all kinds.

Remote work limited to the following states : Arizona, California, Colorado, Georgia, Idaho, Illinois, Kansas, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Virginia, Washington.

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