Senior Manager, Payroll Operations

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance.

The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients.

The anticipated salary range for this role is between $116,000.00 and $160,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire.

The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Job Summary

This role ensures the timely and accurate delivery and accounting of salaries, wages, commissions (as applicable) and incentive payments through the management of the payroll function, its associated processes, and incumbent Payroll team members.

This individual will oversee all near and longer-term activity relating to the research, analysis, design, operations and project management of the payroll function for the Americas Division and its subsidiaries.

Scope

Number of direct reports : 3

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Number of indirect reports : 0

The role's primary responsibility is to manage the Bank's payrolls, where expected activity is balanced between overseeing significant transactional team operations as well as tactical efforts dealing with on-demand problem resolution.

A smaller portion of this role is focused on looking beyond current processes and procedures to build a longer-term strategy along with enhanced entity scope and controls.

Primary Responsibilities

The job responsibilities are described herein :

• Serves as the senior subject matter expert for all matters relating to the payroll function at SMBC.
• Payroll Team and Payroll Operations : Directs the daily activities of the payroll team. Identifies priorities and provides guidance on the resolution of complex problems as they emerge.

Escalates the communication of sensitive matters in a timely manner to the Head of HR Shared Services and / or the CHRO (when appropriate).

Selects, leads, coaches, appraises, and develops members of the team. Provides actionable feedback to team members on a regular basis.

Payroll Compliance : Ensures that all payroll policies, programs and practices are fully compliant with all applicable internal protocols and external laws and regulatory oversight.

Ensures that all legally and SMBC policy-required filings are administered on a timely basis.

• Payroll Strategy : Leads the research, formulation, review, approval, communication, and delivery of SMBC's near, mid and long-term payroll strategies, as applicable.
• Manages external State Agency, and internal, Controllers, and JSOX audits.

Critical Job Knowledge and Core Competencies / Skills

• Maintains subject matter expertise for matters relating to payroll programs, policies and processes.
• Maintains effective core management skills including the directing and development of direct and indirect reports (as applicable).
• Demonstrates effective vendor management skills.
• Must demonstrate effective verbal, written and presentation communication skills.
• Must be able to mentor and develop colleague team members.
• Able to leverage appropriate level of situational competency in change leadership, vendor management, collaboration, consensus building, organizational navigation and personal agility.
• Maintains a broad understanding of SMBC's business, business leaders and priorities.
• Maintains a fully engaged awareness of all applicable regulatory, compliance, legal, and company policies.
• Full use of the Microsoft Office suite; proficient knowledge of ADP, Lotus Notes and Oracle databases.
• Demonstrates the highest standards of ethics, integrity, honesty, diversity, and discretion.

Requirements

Work Experience : 10+ years of specialized experience in Payroll Operations and Services, with at least 5 of those years in a manager / supervisory capacity.

Preferred Education : BA / BS (or equivalent experience).

Business fluency in the following language(s) : English

Software Systems / Programming Languages : Experience with ADP WFN, ADPR, Smart Compliance and iReports strongly preferred.

Work Environment : SMBC's "5 Values" guide the overall culture of the work environment - Customer First; Proactive / Innovative;

Speed; Quality; and Team SMFG. This job is performed in a work from home environment with occasional presence in the office.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform this job in an office environment.

Travel : 0-10% travel required.

SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office.

SMBC requires that employees live within a reasonable commuting distance of their office location.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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