Bilingual Leasing Consultant

Job Description

Job Description

JOB SUMMARY :

Gia Capital is a fast-growing multi-family management company with class B and C properties. We are searching for an experienced Leasing Consultant to market properties across the portfolio.

This position is primarily a sales position with a strong emphasis on customer service, sales, meeting goals and achieving financial results.

The Leasing Consultant handles the leasing process, from start to finish.

JOB DUTIES :

Answers all telephone calls, stands and greets all in-person visitors. Answers inquiries and provides rental information in an enthusiastic and positive manner.

Schedules sales appointments. Converts prospect phone calls into property visits.

Tours model or market units daily, confirming readiness for presentation each morning and closing each evening. Inspect leasing path and amenities.

Demonstrates units to prospects in a manner so as to attempt to close 50% of all prospects shown. Must meet individual goals and property goals set by the property.

Goals may fluctuate depending on the needs of each specific property.

• Records all traffic and activities daily and applies company guest card and follow-up programs in a prompt and consistent manner.
• Notifies prospects of application acceptance or rejection within 24 hours of acceptance determination.
• Completes and reviews market survey to maintain current knowledge of local markets.
• Receives and records resident service requests ensuring full and accurate information is taken; posts completed service requests.

Follows up by phone on completed work orders taken each week.

EDUCATION AND EXPERIENCE REQUIREMENTS :

• Minimum of three-year of leasing experience, or customer-facing experience in retail or hospitality services.
• High school graduate or GED, some college preferred.
• Proficiency in using property management software(s), as well as Microsoft Office in order to complete required reports, create marketing flyers, etc.
• Experience in Appfolio is a plus.
• Excellent verbal and written communication skills.
• Outstanding customer service skills, and strong problem-solving skills.
• Must speak Spanish and English.
• Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects and closing).
• Must have basic knowledge of Fair Housing Laws.

BENEFITS :

Generous Paid Time Off (PTO); Employee apartment discount

Job Type : Full-time

Pay : $14.00 - $16.00 per hour (based on experience)

Company Description

Gia Capital is a fast-growing multi-family management company with class B and C properties. We

are searching for an experienced Leasing and Marketing Manager to market and lease at one or more

of our communities as well as to oversee the design and implementation of marketing strategy for

the assigned portfolio.

Company Description

Gia Capital is a fast-growing multi-family management company with class B and C properties. We r nare searching for an experienced Leasing and Marketing Manager to market and lease at one or more r nof our communities as well as to oversee the design and implementation of marketing strategy for r nthe assigned portfolio.