The Patient Care Coordinator functions as an integral team member of the PacMed mammography services providing support and clinical coordination of multiple patient care services.
The PCC exercises independence in the planning and accomplishment of a wide spectrum of clerical and administrative duties.
Excellent communication and problem solving skills around patient care and clinic matters are vital.
This position performs a variety of front office clerical and support tasks within the primary care and specialty departments.
Primary responsibilities include management of patient referrals, patient registration (where applicable), patient scheduling, scanning, and customer service (See primary responsibilities / competencies section).
Answers the phone, greet visitors, and a variety of clerical services (See primary responsibilities / competencies section).
Orders / maintains office supplies, back-up support services, and collect co-payments. Schedules appointments including the coordination of multiple same-day patient appointments with different disciplines.
Arranges for interpreter services, when needed. Other clinic-related duties as assigned.
Providence caregivers are not simply valued they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.
Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications :
- 1 year in Medical / healthcare setting; or
- 2 years in Customer service role
- 6 months of recent receptionist or front desk experience.
Preferred Qualifications :
- 3 months of related experience (recurring appointments).
- Experience with medical terminology and basic medical record processes.
Why Join Providence?
Our are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
We take care of you, so you can focus on delivering our to advocate, educate and provide extraordinary care.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits.
Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.