Are you a people person that enjoys working in a fast-paced team environment? Do you appreciate excellent customer service?
Do the mottos Make Today Great and Do It Now describe your attitude?
Then we want to talk to you!
We are looking for highly motivated team members who are eager to learn in the dynamic world of automotive sales and service.
The Norton Family has been handling Oklahoma’s automotive needs since 1928 and we take pride in providing the best customer experience possible.
There will be plenty of opportunities for growth, training, and advancement! All you need is the same commitment to excellence we have for our customers!
Compensation is competitive and based on experience
Benefits
- Competitive compensation and bonus opportunities
- Medical, Vision, Dental
- 401k
- Group Life Insurance
- Flexible Spending Account
- Paid Vacation
Responsibilities
- Attitude is everything greet service department customers promptly and courteously
- Listen to each customer and clearly articulate repair needs to techs
- Upsell recommended / additional services using low-pressure, high-integrity methods
- Provide accurate estimates of repair / maintenance costs
- Adherence to dealership policy on customer vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Drive Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Physical Requirements
- The physical requirements of the position are Light to Medium Work.
- Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.
- Constant : Standing, walking, talking, hearing, and typing.
- Frequent Repetitive motion.
- Occasional Balancing, kneeling, crouching, pushing, pulling, lifting ( 15-20 lbs.)
Physical Working Conditions
This position is subject to inside and outside environmental working conditions including but not limited to : temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operating an auto dealership.
Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Automotive Service Advisor - Bob Howard Chrysler Jeep Dodge Ram
Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day. Quality, Automotive Service Advisors. Ramis part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. ...
Customer Service Advisor
Express Care Oklahoma City, a Valvoline Express Care operator, is hiring a Customer Service Advisor! You’ll create lasting impressions and build loyal customers by using your knowledge of our products and services. Present oil change options and additional services based on manufacturer recommendati...
Service Support Field Advisor - Southwest - For Future Consideration
The Service Support Field Advisors are the on-site liaison between the Centralized Service Support Operations Center and on-site Service Center Operations as well as the end-to-end point of contact for Rivian owners/fleet companies needing assistance with vehicle education, charging, and/or connecti...
Automotive Service Advisor / Writer | Up To $90K* & Weekends Off | Edmond
Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role. Automotive Service Advisor / Writer. As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle....
Tire Service Advisor
But hear it for yourself: Check out to see what our Tire Sales Advisors have to say about working at Dealer Tire. As a Tire Sales Advisor, you will work for Dealer Tire inside a premium OEM dealership. Selling tires to customers on the service drive to exceed assigned sales goals. Inspecting custome...
Service Advisor
Are you a people person that enjoys working in a fast-paced team environment? Do you appreciate excellent customer service? Do the mottos “Make Today Great” and “Do It Now” describe your attitude?. We are looking for highly motivated team members who are eager to learn in the dynamic world of automo...
Automotive Service Advisor - Bob Howard Buick GMC
Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day. Quality Automotive Service Advisor. Service Advisor University – Paid for by Group1 Automotive. Group 1 Automotive, a leader in automotive retail sales and service in the Hou...
Truck Service Advisor I
As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers a...
Service Advisor Fort Thunder Harley-Davidson
Rockstar to act as the liaison between our customers and technicians in the Service Department at our dealership in Moore, Ok. Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified. Advise c...
Service Advisor - Fowler Dodge
We need more than a Service Advisor; we need an expert in customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service technicians. Automotive Service Advisor – Fowler Dodge. Our employees ...