Director, Customs Compliance (Open to REMOTE)

The Director, US Customs Compliance is a newly created role that will be a key leader in the development of our organization's best-in-class' import compliance program with annual volumes of 20k containers and $100MM spend.

We are open to the right candidate being primarily remote, with the expectation that as necessary they can travel into the home office in CT.

Who We Are

At Bob's, we have fun, we love what we do, and it shows in our expansive growth! Bob's Discount Furniture is more than just a furniture store.

We are one of the fastest growing omni-channel furniture retailers in the country with over 170 stores!

How We Will Support You

At Bob's we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun team-oriented work environment and great benefits! Let us tell you more.

Benefits & Perks- We've got you covered! We believe in supporting our employees and their families in the best ways possible is a top priority.

We focus on three core wellness pillars : Emotional, Physical and Financial. Below are just some of the benefits that we offer :

Feeling under the weather, we've got you covered! We offer Nationally provided Medical, Dental and Vision Insurance

Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday! After all, your birthday should be a holiday

401(k) Profit Sharing Plan with a Generous Company match!

Pet Insurance to help keep your furry friends happy and healthy

Life insurance Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!

Financial Planning, Voluntary Legal Benefits and Wellness Plans

We already offer value priced furniture, but on top of that we offer a Generous Employee Discount starting on your 1st day!

Additional Employee Discounts through the Hays Perks discount program offering hundreds of online discounts from your favorite merchants.

And so much more!

Culture and Core Values- At Bob's we have a set of core values that shape the decisions we make every day and help define our company culture.

These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability and Fun.

DIVERSITY IS A CORE VALUE AT BOB'S

At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve.

Learn and Grow- We believe in developing our team members and helping them grow both personally and professionally! We promote Professional Development : In-person, virtually and offer an infinite library of on-demand classes in Workday Learning.

We also offer Tuition Reimbursement as well as the BDF Education Foundation Scholarship Program open to employees and their dependents.

Want to grow at Bob's professionally? We look to promote from within our organization by having robust succession planning in place to ensure that our team members have the opportunity to advance their careers.

Job Responsibilities

Manage relationships and performance of our Customs Brokers. Conduct quarterly business reviews ( QBR ) with each provider

Develop and direct the standard processes and data governance policies within the Import department

Manage the liaison between regulatory bodies, trade partners and relevant internal departments; by providing them with best-in-class customs information and advisory services

Ensure all import procedures are in compliance with import / customs regulations

Undertake continuous analysis of the regulatory environment, with particular regard to trade tariffs / duties and trade restrictions / requirements, and communicating them in a clear and concise way to other departments within the company

Guide the day-to-day activities of the Customs & Import teams & provide overall long-term planning

Lead Distribution Operations, Merchandising, & Finance teams in regards to customs & import legal & international social compliance

Provide cross-functional (e.g., Finance, Accounting, Contracts, Business Development, etc.) support on new business opportunities to ensure regulatory requirements are met

Conduct site visits to maintain relationships, provide hands-on regulatory training, and provide compliance oversight

Facilitate review meetings with governmental agencies (e.g., Customs and Border Protection, etc.) to maintain relationships, obtain resolution to specific issues, and clarify requirements

Participate in industry associations and regulatory and security groups to gain industry knowledge, establish relationships, and promote the UPS brand

Provide feedback to governmental agencies on proposed rules to favorably impact changes and clarify regulatory interpretations

Facilitate workshops, prepares new training tools, and provides one-on-one training to ensure compliance standards and performance targets are met

Required Qualifications

5+ years in Import Customs roles

Bachelor's Degree in Logistics, Supply Chain, Business, Finance, or Operations

Experience managing relationships and the performance of US Customs House Brokers and truckers

Experience in Retail industry

Experience managing relationships with Ports, Trucking & Ocean Carriers

Ability to lead cross-functional, organization-wide projects

Ability to multi-task between managing projects and supporting operations

Excellent communication and interpersonal skills collaborative, team player at all levels

Strong skills in MS Excel

Preferred Qualifications

Experience using MS Access preferred, but not required

Knowledge in a variety of areas in regards to supply chain

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities :

100-165k base salary

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment.

No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact hrsupport@mybobs.

com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.