NOW HIRING FOR A HYBRID ROLE IN HARRISBURG, PA!
Position Purpose :
- This position will be responsible for assisting Relationship Managers with supporting the overall business relationship with each assigned existing and potential municipality and / or member.
- This position will assist in the management and coordination of current and new business development, pension plan contract management, client satisfaction, and dispute resolution.
Description of Duties :
- Assists with the maintenance of client paperwork, files, records, and documentation accurately and in compliance with standards and best practices.
- Assists in coordinating client meetings, appointments, and follow-up as required. Helps prepare and distribute meeting agendas, minutes, and action items.
- Acts as a point of contact for municipalities and / or members, assists with handling inquiries and resolving issues promptly, accurately, and professionally.
- Contributes to the preparation of client communications, reports, and presentations as needed.
- Collaborates with the Chief Programs Officer, Director of Client Relations, Relationship Managers, or other professional staff to ensure municipalities and / or members receive exceptional service and support.
- Assists in preparing regular and ad-hoc reports for municipalities, members, and internal stakeholders. Collaborates with the team to develop insights and recommendations based on data analysis.
Additional Skills & Qualifications :
- High School Diploma required - higher educationd degree is a plus
- Excellent communication skills, both orally and in writing
- Familiarity with MS Office - Excel and PowerPoint
- Customer Service or Administrative experience required
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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