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We are a home care agency located in downtown Honolulu. We are looking for a reliable, positive, compassionate professional to join our office staff.
Primary Responsibilities :
- Answer telephone calls, assist clients, prospective applicants, and employees, or take messages as appropriate.
- Assist in the orientation of new caregivers.
- Assist in the creation, maintenance, and closing of client and employee files.
- Conduct employee and client file audits.
- Follow up with appropriate parties to obtain documentation to ensure compliance.
- Process incoming / outgoing mail and faxes as needed.
- Track incidents and compile reports.
- Track care notes and follow up with direct care staff, reporting issues to management.
- Assist in the creation and updating of policies, procedures, and processes.
- Ensure education and compliance with all HIPAA regulations and requirements.
- Ensure file maintenance and security standards are consistently practiced and enforced to protect employee and client records.
- Other duties as assigned.
Minimum Qualifications :
- Education : High school diploma or equivalent.
- Experience : One year of office work and / or customer service.
- Excellent written and verbal communication skills.
- Excellent customer service skills and a positive attitude.
- Proficient in Microsoft Office, Google Docs, Windows, and Mac computers.
- Prefer valid Hawaii Driver License, but not required.
Benefits Include :
- 401k with company matching.
- Weekly Pay, $18-$27 hourly depending on experience.
Contact Information
Contact : Mary Zhou, Hawaii Senior Care
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
Email : [email protected]
Phone : 8082235180
J-18808-Ljbffr
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