Remote Call Center Representative

Signify Health
Durham, NC, United States
Remote
Full-time

Starting hourly rate $15.00, with unlimited monthly commission potential.

3 weeks of required paid training (Monday-Friday, 8AM-4 : 30PM)

Call center hours of operation are Monday-Sunday 7AM - 9PM, actual shift will be determined at time of hire.

Competitive benefits, PTO, tuition reimbursement, and more!

How will this role have an impact?

Join a mission to improve lives and make a lasting difference by contacting members of various healthcare plans to offer in-home or virtual healthcare evaluations.

What will you do?

  • Make an average of 50 outbound calls per hour placed by an automatic dialer system.
  • Present a positive, professional, and high energy approach to clients, and team members.
  • Monitor performance results including appointments, calls, handle time, and productivity.

We are looking for someone with :

  • A High School Diploma or equivalent is preferred.
  • 1+ year call center experience OR 2+ years general work experience required.
  • A desire to work in an efficient, results-oriented outbound call center environment.
  • Good communication skills, friendly and conversational.

Benefits :

  • Medical, Dental and Vision plans, Insurance starts the 1st of each month after the start date
  • Bi-weekly pay with monthly commission bonus potential
  • 401K, employee stock purchase program and tuition reimbursement
  • Employee discount programs

Work From Home Requirements :

To qualify, you must have verified and reliable internet service with 10MB upload / download ability available in your home.

All applicants must provide their own workspace furniture and ensure a quiet workspace.

Conditions of Employment :

Successful completion of background check is required for this position.

About Us :

Signify Health is coordinating care holistically across individuals' clinical, social, and behavioral needs to build a better healthcare system.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S.

3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations.

2 hours ago
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