Job DescriptionInsight Global is looking to hire a Mortgage Processor / Customer Experience Specialist to work for a large client in the Phoenix area.
This is a customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.
Responsibilities include : - Answer high-volume, inbound calls or texts from current customers in a timely manner - Perform routine data entry and validation tasks - Handle routine calls, emails and / or chat responses with employees, consumers and / or authorized 3rd parties - Interact with multiple departments to expedite processing and / or issue resolutionWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.
com .To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy : .
Skills and RequirementsMortgage Experience Ability to talk to customers on the phoneNice to Have Skills & ExperienceBilingual in Spanish nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal employment opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances.
If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
Mortgage Processor/Customer Experience Specialist
Job DescriptionInsight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Phoenix area. This is a customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the...
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