Assistant Clinical Operations Director (Licensed Supervisor)

Job Description

Job Description

Are you burnt out and frustrated? Are you passionate about changing the mental health care landscape in this nation? Are you looking for a place of compassionate work culture that makes humor, creativity and authenticity a must?

Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways.

About Ellie Mental Health

Ellie Mental Health was founded in 2015 by Erin Pash, LMFT and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis.

Since then, the Ellie Fam has continued to grow with multiple clinics in Minnesota and a growing number of locally owned and operated franchises across the country.

Ellie was proudly founded by clinicians on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for our local communities we serve.

Our practices are structured to remove many of the obstacles that get in the way of providing world-class mental health services.

Each Ellie franchise is independently operated, Ellie Concord has a 5 star review on Google, we have quality therapists providing quality mental health care services to our clients in the St.

Louis community. If you feel like you want to be part of this family, read on about what we offer!

What we offer

• Competitive compensation with uncapped earning potential
• Health benefits including medical, dental, and vision.
• Paid PTO
• Dedication to a team approach and atmosphere
• Paid Holidays
• Flexible scheduling
• Paid Continuing Education
• Paid administrative time that covers time for documentation
• Credentialing, office space, and technology all included with employment

As the Assistant Clinical Operations Director for Ellie Mental Health clinic in Concord, MO you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

This role is leadership based and reports dually to the Clinical Director and Franchise Owner.

The Assistant Clinical Operations Director is responsible for supporting the Clinical Director in the oversight of performance and operations of the clinics.

This position supports the Clinical Director and clinic staff by assisting with staffing needs, providing resource support, and performing administrative oversight.

Responsibilities include :

• Supervising other mental health counselors.
• Evaluate mental health diagnoses, create, implement, and maintain treatment plans and complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy.
• For Full-Time status, must maintain an agreed upon caseload (minimum of 20 client visits per week)
• Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in your community.
• Utilize creativity in interventions to help clients achieve and exceed goals.
• Prepare and submit individual documentation for each session per company guidelines and protocol.
• Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed.
• Supporting the Clinic Director in the oversight of performance and operations of the clinic. This position supports the Clinic Director and clinic staff;

assist with staffing needs; provide resource support and administrative oversight, while maintaining an active caseload of clients.

Attend and participate in all clinical staff meetings and trainings.

Required Qualifications and Skills :

• LPC in Missouri
• Missouri Board Approved Counseling Supervision Licensure
• Experience with completing diagnostic assessments, treatment plans and clinical case notes.
• Ideal candidates will have a general knowledge of therapy services, community resources, insurance billing, and previous experience with mental health documentation.
• Passion for topics such as, but not limited to : eye movement desensitization and reprocessing (EMDR) (DBT), (CBT), BIPOC population, humanistic therapy, gender identity and sexual orientation, play therapy, art therapy, PTSD, couples therapy.
• Ability to complete and submit documentation of services and other documents in a timely manner.
• Ability to demonstrate and model stable, appropriate boundaries with clients.
• Strong working knowledge of MO state requirements regulating mental health practice.
• Excellent communication skills, interpersonal and customer service skills, organizational skills and attention to detail.
• Ability to function well in a high-paced changing environment while managed multiple priorities.

Business acumen (preferred).

Proficient in the use of Office 365 and EHR systems

Dont meet EVERY requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.

Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all) If youre excited about the chance to be a change-maker with us, but your past experience doesnt perfectly align with every single qualification of the job description, we encourage you to apply anyways.

Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!

Employee Experience

We take care of our people. Its that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy.

Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!

Yall, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.

We have created a culture that reminds us that our employees are our leaders!

Company Structure

Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our communitys needs.

Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding.

This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel blah.

Feeling blah doesnt help employees stay motivated, engaged, or even in their jobs for a very long time! So we created a new model : one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.

In short, were just people helping people. Wanna join the herd?

Ellie Mental Health is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, sex, religion, national origin, citizenship status, age, disability, veteran or military status, sexual orientation, gender identity / expression, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.

A reasonable accommodation is a change or adjustment to a job or work environment that will ensure an equal employment opportunity without imposing an undue hardship on the operation of the business.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Flexible work from home options available.