SKILLS COACH

Benefits :

• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

The Skills Coach works under the supervision and direction of their Supervisor. The Skills Coach provides in-home and community-based family services, including crisis intervention, counseling, skill building, and advocacy.

Maintains a flexible work schedule of 40 hours a week.

Essential Functions :

II. Conduct interventions that are consistent with the agency service model (values, beliefs, structure and practices) and with DCS Service Standards, including but not limited to :

• Schedule and complete client intake with face-to-face contact with the family within 48 hours of referral.
• Provide 24 hour crisis intake, intervention, and consultation seven days a week provided primarily in the family's home.

Limited services may also be provided at a community site.

• Provide ongoing risk assessment and monitoring family / parental progress.
• Provide services that are time-limited and focused on limited objectives derived directly from the established DCS / Probation case plan or Informal Adjustment.
• Provide services that include development of short and long-term family goals with measurable outcomes that are consistent with the DCS case plan.
• Provide services that are family centered and child focused. They are to include intensive in-home skill building and must include after-care linkage.
• Services include providing monthly progress reports; requested supportive documentation

such as case notes, social summaries, etc.; and requested testimony and / or court appearances

including hearings and / or appeals; case conferences / staffing. Monthly reports are due to your supervisor by the 1st of each month following the month.

Completion of EON and NCFAS information within 2 weeks of Intake.

• Services will be conducted with behavior and language that demonstrates respect for sociocultural values, personal goals, life style choices, and complex family interactions and be delivered in a neutral-valued culturally-competent manner.
• Services will be provided within the context of the DCS practice model or Probation plan

with involvement in Child and Family Team (CFT) meetings if invited. A treatment plan will be developed based on assessment by the provider and agreements reached in the Child and Family Team meetings and / or documented in the authorizing referral.

• Conduct holistic, strength-focused assessment process.
• Meet the current guidelines on face-to-face client hours-currently at a 5 / 2 ratio. This includes client face to face time of 5 billable hours and 2 non-billable hours for other duties such as writing emails, travel, phone calls, monthly reports, staffing etc.
• Provide a range of clinical, concrete, and advocacy services to family members that are consistent with the family’s values, learning styles, lifestyle, circumstances and culture.
• Be aware of and respond appropriately to potential safety issues.
• Utilize motivational interventions and cognitive / behavioral strategies.
• Utilize a collaborative goal setting and teaching approach.
• Use interventions with clients that are theoretically based.
• Use effective strategies for engaging, defusing and confronting clients.
• Develop and facilitate services to community resources and informal supports for families.
• Provide ongoing evaluation and modification of family goals and service plans.
• Solicit feedback and input from the family about all aspects of the intervention.
• Implement termination process at the end of intervention.
• Participate in other program areas as it is requested by your supervisor in order to meet program needs.

Complete all clinical and agency paperwork in a timely and accurate manner :

Initiate and maintain internal and external communication relationships, including but not limited to :

• Initiate and participate in individual consultation / supervision with supervisor at a minimum of 1 hour of in-person supervision per every 25 billable face-to-face hours provided.
• Mandatory participation in staff / group consultation meetings.
• Complete collaborative documentation with clients built into your billable face-to-face time.
• Mandatory in-office hours (non-billable ratio time) to complete all documentation necessary.
• Respond promptly (within 1-3 hours) to all communications from your superiors.
• Maintain confidentiality concerning clients.
• Update shared calendar with supervisor weekly by 9 : 00am every Wednesday.
• Be familiar with service resources in the community.
• Understand the services, procedures, and regulations of the other systems with which client families come into contact, including the legal, juvenile-justice, social service, health care and school systems.
• Establish and maintain positive working relationships with referring agencies.
• Represent the agency in the community meetings and on interagency teams as directed.

Essential Function : Other

• Maintain prompt and regular attendance.
• On call 24 hours a day, 7 days a week to families.
• Arrange for coverage by other case managers or supervisors if unavailable for an extended period.
• Schedule and work a flexible workweek to meet the needs of families, including evenings, weekends, and occasional holidays.
• Schedule family meetings at times that are convenient for family members.
• Provide back-up to supervisor and other home based case managers as needed.
• Travel to client home and other community locations and transport clients throughout the community.
• Attend meetings, training and continuing education activities is mandatory.
• Establish annual goals and review periodically with supervisor.
• Participate in all agency fundraisers is mandatory.
26 days ago