Technical Software Support Analyst

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Technical Software Support Analyst (remote).Key ResponsibilitiesProvide direct customer support for issues related to internally developed medical softwareTroubleshoot software issues and identify hardware, peripherals, and network problemsDocument information in tracking systems and update clients on resolution progressRequired QualificationsExperience or training in business administration, accountancy, sales, marketing, or computer sciencesEducational backgrounds can range from high school graduates to advanced secondary education or technical vocational trainingTwo (2) to four (4) years' experience in a customer service environment supporting PCs in a LAN environment is preferredExperience using Windows and Microsoft Office applicationsGood interpersonal skills and ability to work independently and collaboratively in a team environment

6 days ago
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