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Healthcare Customer Service Consultant

VirtualVocations
El Cajon, California, United States
Full-time

A company is looking for a Healthcare Customer Service Consultant to assist members with Medicaid Insurance inquiries.Key ResponsibilitiesRespond to incoming calls from members regarding billing inquiries, authorizations, and status inquiriesAssist members in finding appropriate doctors and specialists and updating their informationDocument member inquiries and maintain accurate records of interactionsRequired QualificationsHigh School Diploma or equivalent1-2 years of experience in a high-volume call center environmentAbility to adhere to a mandatory script for call flowQuiet and distraction-free dedicated workspaceSchedule adherence and punctuality

5 days ago
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