Shipping and Freight Forwarding Business Development Manager

Location : Gardena, CA

Job Description :

We are a leading shipping and freight forwarding company dedicated to providing efficient and reliable logistics solutions to our clients.

We are currently seeking a highly skilled and motivated Manager to join our team. The ideal candidate will have a proven track record in developing new import and export business, maintaining existing client relationships, and overall strategic management.

Key Responsibilities :

Business Development :

• Identify and pursue new import and export business opportunities.
• Develop and execute marketing strategies to enhance the company's market presence and competitive edge.
• Build and nurture relationships with potential clients to secure new business.

Client Management :

• Maintain and strengthen relationships with existing clients.
• Address client needs and ensure high levels of customer satisfaction.
• Develop client retention strategies to ensure continued business growth.

Strategic Planning and Management :

• Develop and implement the company's overall strategic plan and long-term and short-term business goals.
• Oversee daily operations to ensure business efficiency.
• Adjust business direction as needed based on market trends and company needs.

Contract Negotiation :

• Lead and participate in key contract negotiations to maximize company benefits.
• Maintain good communication with suppliers, partners, and clients to resolve any issues during contract execution.

Budget Management :

• Develop and manage the annual budget, ensuring strict cost control to meet financial goals.
• Analyze financial reports and operational data, and implement necessary improvements.

Performance Evaluation :

• Establish and refine performance evaluation systems.
• Regularly assess the performance of employees and teams, providing training and development opportunities to enhance overall business capabilities.

Market Analysis and Compliance :

• Conduct market analysis to identify trends and opportunities.
• Ensure all import and export operations comply with relevant laws and regulations.
• Handle client complaints and emergencies to improve client satisfaction.

Additional Responsibilities :

• Participate in industry conferences and trade shows to stay updated with industry trends and networking opportunities.
• Manage company risks and develop and implement risk management strategies.

Qualifications :

• Bachelor’s degree or higher in Logistics Management, International Trade, Business Administration, or related fields.
• At least 5 years of experience in the shipping and freight forwarding industry, with a minimum of 3 years in a management role.
• Fluency in English and Mandarin required
• Extensive experience in business development with strong market insight and business acumen.
• Excellent strategic planning and management skills, with the ability to adjust business directions.
• Outstanding communication and negotiation skills, with the ability to build strong relationships with clients and partners.
• Thorough understanding of import and export business processes and relevant regulations.
• Strong budget management and financial analysis skills, with risk management awareness.
• Proven leadership abilities and problem-solving skills, capable of working under pressure.

Benefits :

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Collaborative work environment with a supportive team culture.
14 days ago