Responsibilities
Install Courier
- Responsible for transporting, Installing, programing, and maintaining IGT equipment
- Performs a variety of duties relating to delivery and pick-up of terminal and supplies at IGT facilities.
- Load and unload terminals and supplies for distribution.
- Complete necessary paperwork associated with transfers from warehouse.
- Unloads deliveries of supplies from various vendors.
- Verifies delivery receipts as needed for incoming / outgoing deliveries.
- Performs housekeeping duties in warehouse.
- Performs general maintenance duties as required.
- Performs additional duties and responsibilities as assigned.
- Manages and maintains assigned company inventories and assets (tools, vehicle, parts inventory, laptop)
- 75% travel between local IGT sites, 75+% operating vehicle.
- Comfortable and qualified to drive a 26’ truck with liftgate.
- Must be able to pass multiple in-depth background checks
Field Technician
- Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices.
- Maintain equipment to promote continuous operation of IGT equipment.
- Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and / or minor adjusting of the malfunctioning component.
- Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times and problems, details, and resolutions of failures to Dispatch.
- Deliver marketing supplies and consumable parts such as paper, ribbons, bet slips, etc. and track inventory of these items.
- Deliver basic training to new Retailers or refresher / remedial training to Retailers who may be performing procedures incorrectly, such as changing paper and ribbon.
- Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc.
- Attend driver training and follow IGT vehicle policy regarding the use and maintenance of the company vehicle.
Qualifications
- High School Diploma or equivalent required.
- 2+ years of electronics, repair, field, or related industry experience.
- Technical or I.T. related training or education is a plus. (preferred, not required)
- Knowledgeable in electronics, data communications, or related area of expertise. (preferred, not required)
Physical Requirements :
- Must be able to climb, lift and carry equipment weighing up to fifty (50) pounds.
- Must be able to sit and drive for prolonged periods of time.
- Demonstrate dexterity when working with tools and work with moving parts and electrical current.
- May work at heights for installation of equipment, work in close quarters and / or; be exposed to inclement weather during some installations
IGT employees receive the following employment benefits (all benefits mentioned are subject to policy and eligibility requirements) :
- Company vehicle to take home for work use only (Field Services only, depending on location)
- Medical benefits day one of being an IGT employee
- 12 paid holidays plus 2 floating holidays per year
- 3 weeks of paid vacation per year, prorated first year
- 401K with employer match and 100% vested day one
- Company paid parental leave, life insurance, short term disability and long-term disability
- Gym membership reimbursement, free identity theft protection, and tuition reimbursement
Keys to Success
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
LI-MS2
30+ days ago