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Customer Care Specialist

VirtualVocations
Washington, District of Columbia, United States
Full-time

A company is looking for a Customer Care Specialist to provide call center support for military beneficiaries and medical providers.

Key ResponsibilitiesRespond to an average of 80 or more inbound phone calls and written inquiries dailyAssist with claims and billing inquiries from hospitals and clinicsMaintain accuracy in handling confidential information and recordsRequired QualificationsU.

S. citizenship is required due to Department of Defense restrictionsHigh school diploma or equivalent1 or more years of customer service experience in a fast-paced call center environmentProficient in Microsoft Office productsAbility to learn medical and insurance terminology

19 hours ago
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