Fraud & Compliance - RCA Specialist

Job Description :

Free parking, nice building.

2 week training on- site

Hybrid 3 days in office / 2 days at home once meeting goals / have quality work

Working Schedule : Onsite to start ; Hybrid after training

8 am - 5 pm to start.

Once a person is hitting goals and up and running; flexible to change start time to 7 or 9.

As a team we operate together, everyone is very helpful and looking out for one another. We always rise to the occasion.

Team was created 5 years ago and used to focus on one thing but has since started working on everything related to Credit Card fraud investigations.

Currently the team is at 11 peers, while currently adding headcount.

On this team we are filing SAR reports, the fraud has already happened and we are filling out the reports.

Job Environment : ( Data Center, Open Office, Cubicles, etc) One large office building, one level, in cubes.

Not a call center environment; will do majority of communication internally with bank peers.

Top 3 Skills :

1) Prior Banking experience ( preferably in Fraud, investigative experience, credit card fraud specific)

2) Strong Analytical Skills ( any industry, proficient in Microsoft office)

3) Time Management Skills - will have to complete quota of cases.

Education Requirements :

• Bachelor's degree OR equivalent work experience - background in accounting or finance helps.
• Two to three years of applicable experience

External Fraud Investigators may concentrate on one specific or many different fraud typologies such as external fraud, elder and vulnerable adult financial exploitation, technology related fraud, and organized fraud rings depending on business needs within Fraud Investigations.

External Fraud Investigators perform duties such as investigating multiple fraud typologies in accordance with policies and procedures, performing thorough account transaction analysis for the purpose of identifying suspicious or fraudulent activity, and filing Suspicious Activity Reports (SARs).

An investigator may review consumer and commercial DDAs, loans, lines of credit, debit and credit cards, technology products and investment products.

Primary Responsibilities :

• Maintain thorough and accurate case notes setting forth all required actions in chronological order through utilization of a case management system.
• Conduct and documenting interviews with witnesses, victims and subjects as appropriate.
• Report investigative findings to the appropriate designee within Fraud Investigations with recommendation for SAR or no SAR Determination.
• Prepare complete and accurate SARs for filing.
• Ability to correctly identify when matters are appropriate to escalate to management and / or to law enforcement.
• Ensure case accurate case completion for all case resolutions prior to submission to appropriate designee within Fraud Investigations for case closure approval.
• Participation and compliance with internal continuing education and training.

Training topics may include : Compliance with the Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures.

Participation in any required corporate and business line training in these areas. Understanding and adherences to internal suspicious activity referral requirements and processes as required for this position.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Two to three years of applicable experience

Preferred Skills / Experience

• Certified Fraud Examiner (CFE) or other professional fraud certification
• Experience interviewing suspects and / or victims
• SAR writing and quality assurance experience
• Prior investigation experience
• Prior law enforcement experience
• Prior financial / banking sector experience
• Prior accounting / auditing experience
• Computer / digital forensic skills
• Strong analytical skills
• Strong proficiency in MS-Excel and MS-Word
• Excellent written and verbal communication skills
• Ability to maintain high levels of confidentiality and data security standards.
• Ability to handle multiple complex assignments concurrently
• Strong time management skills and high degree of initiative
• Demonstrated positive attitude with results orientation
• Proven track record of meeting tight deadlines
• Experience / comfort in working through change
1 day ago