At Bath Experts, our Brand Ambassador Team Leads are provided with the chance to join a company with a highly reviewed brand and lead the marketing efforts in their assigned territory.
If you are looking to join a rapidly growing company that provides best-in-industry service and best-in-class employee experience, then apply today!
About the Role :
The Brand Ambassador Team Lead is responsible for leading the efforts to promote the Bath Experts brand and creating positive customer experiences with the goal of increasing sales.
The ideal candidate will be outgoing and enjoy interacting with others, have the ability to drive a conversation and communicate effectively, and provide exceptional customer service.
This position is a full-time position and evening and weekend availability is required.
Job Duties & Responsibilities :
- Increase brand awareness and sales through event marketing, demonstrations, and promoting Bath Experts brand
- Represent the Bath Experts brand at marketing events including planning and coordination, generating leads, and scheduling appointments
- Engage with prospective and existing customers in a professional and friendly manner
- Act as a subject matter expert for customers by answering questions about our products and services while showcasing Bath Experts value and expertise
- Utilize a consultative sales approach to educate customers on all Bath Experts' service and product offerings
- Obtain complete information from clients for the purpose of scheduling appointments
- Provide additional marketing support by calling inbound / outbound leads and other various marketing-related tasks
- Other duties may include; supporting additional markets, assist in training new team members, track and report on event results
Skills & Qualifications :
- 1 year of customer service experience required, (retail sales experience is preferred)
- Industry experience is preferred but not required
- Must have reliable transportation and the ability to travel with large branded items
- An outgoing, friendly personality, and the ability to drive a conversation
- Ability to follow a proven process to generate sales appointments
- Ability to stand for extended periods of time
- Evening and weekend availability
More about Bath Experts :
Bath Experts is a home improvement company specializing in the transformation of residential bathtub and shower spaces. Started in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana and Ohio.
After experiencing rapid growth in the past few years, we have since expanded into 7 additional markets (Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville and Lexington) with plans to expand to additional markets throughout the Midwest.
At Bath Experts, we strive to deliver a world-class experience for our customers and to be the best employer in the home improvement industry.
We have generated over 1,300 customer reviews, with a 4.9 overall star rating and Bath Experts has been recognized as a "2024 Top Workplace in Indiana" for the 2nd consecutive year (2023-2024).
With top-of-the-industry compensation packages that include high wages and comprehensive benefits, and a commitment to giving back to our local charities (donated over $100,000 to local children's hospitals and youth charities), we are delivering on our promise to be a top employer and make a difference in our communities.