Orthodontic Clinical Assistant

Job Description

Job Description

Salary : $20 - $23 / hour

A local Cedar Rapids Orthodontics office is looking to add a Clinical Assistant . You must have a heart for helping people and be *BOTH* smart and fast.

Customer service is key, so we need a person that is both technically gifted and capable of communicating with clients in a friendly and helpful manner.

Responsible for assisting the orthodontist in the clinic, patient / parent communication and education, coordinating with the front office for scheduling and any communication / letters for referring doctors.

As a member of our team, you need to bring energy, compassion and an amazing work ethic to the table.

THIS JOB IS IDEAL FOR SOMEONE WHO IS :

• Dependable more reliable than spontaneous
• People-Oriented enjoys interacting with people and working on group projects
• Detail-Oriented would rather focus on the details of work than the bigger picture
• High Stress Tolerance thrives in a high-pressure environment

If you feel you are a great fit for this position, please explain why by Sending us a Cover Letter including expected pay, and Resume.

SPECIFIC OBJECTIVES :

• Patient Management
• Engage with patients and parents in a professional and compassionate manner
• Monitor patient flow
• Chart all patients and record date, service rendered, and any charges
• Patient oral hygiene instruction
• Complete patient’s chart indicating procedure done today and what procedure is to be completed at the next visit
• Learn and perform orthodontic clinical procedures as described in the Clinical Training manual
• Perform other tasks as assigned by the dentist
• Clinic Management
• Oversee cleanliness and infection control of the clinic
• Maintain and clean clinic equipment and instruments as needed
• Assist in the clinic lab with diagnostic records
• Assist in the trim room with pouring and separating models, cleaning and sterilizing trays, model storage
• Office Management
• Stocking and ordering of clinic supplies
• Helping to put away clinic supplies and grocery orders
• Clinic environment is maintained, stocked and cleaned daily
• Clinic deep cleaning is routinely done on DL times and documentation is kept that includes the date and list of items addressed
• Office equipment is maintained and cleaned properly, alert the doctors of any issues that may need their attention.
• Trouble shoot and solve computer, software, printer and scanner related problems
• Keep the toothbrush station cleaned and stocked
• Help in other areas of the office when indicated (house keeping, cleaning, garbage disposal, reception area organized)
• Office Marketing Patient Rewards Hub
• Introduce and interact with our patients and parents using our Patient’s Rewards Hub to encourage a positive patient experience and treatment result.

Award each patient points on the Hub at each visit and encourage participation in office contests, surveys and social media.

OFFICE PARTICIPATION :

• Be an active participant in staff meetings
• Promote team concept by positive interaction and communication with others in the office and at office functions
• Attend office sponsored activities outside of office hours as your personal schedule allows

CLINICAL LEADS :

• Oversee the daily flow of the clinic schedule
• Scheduling staff for clip days
• Adding EM 2’s where needed planned ahead for Holidays
• Organize and initiate schedule template changes as needed
• Communication in the clinic
• Schedule changes
• Staff changes and needs
• General office communication
• Organization of :
• Clinical staff for all orthodontists and records rooms
• Clinic cleaning and deep cleaning for each office
• Maintenance of sterilization area and supplies
• Clinical supplies stocked and ordered if needed
• Report any equipment or office environment issues that need addressed to the doctors
• Help to maintain a positive clinic and team culture
• Communicate positively between clinic leads and teams
• Communicate positively with the front office staff
• Patients and treatment needs
• Scheduling
• Financial presentations
• Daily schedule updates as needed -staffing changes

WORK LOCATION :

Up to 4 locations in Cedar Rapids area

COMPENSATION AND HOURS

• This Position is for 27 - 35 hours a week
• 3 - 4 day work week set during Monday Friday no nights or weekends.
BENEFITS :
• 401(k)
• 401(k)
• Paid Time Off
15 days ago