Director of Program Underwriting, Golf & Club

VGM Insurance Services is headquartered in Waterloo, Iowa, and has provided Protection Beyond Policies for over 30 years.

We offer industry-specific insurance products and risk management solutions nationwide for a variety of post-acute healthcare industries, as well as golf and hospitality markets.

Our Golf & Club Program has realized explosive growth over the past few years serving private and semi-private clubs across the U.

S. We are seeking a dynamic underwriter to lead a strong team and work closely with the carrier to seek profitable growth objectives.

This is a unique opportunity that requires strong relationship management skills coupled with a high level of insurance acumen to foster collaboration with new and existing broker partners.

Other key attributes of the position include underwriting analysis, risk evaluation and risk mitigation techniques to promote profitable retention and growth of the Golf & Club program.

Learn more at .

Position Summary : The Director of Program Underwriting will coordinate and lead a team to accomplish their responsibilities, goals, and key initiatives and mentor staff.

The director will support underwriting staff to support and contribute to the underwriting of a profitable and risk adverse portfolio through effective communication and decision-making.

Additionally, the position will assist with business development and growth by building and maintaining positive relationships with partners and insurance applicants.

This leader will be a valuable contributor to the VGM Insurance management team and will play a key role in our success.

Reporting Accountability : Senior Vice President - VGM Insurance

Working Location : Remote or On-site / Hybrid

Work Hours Classification : Full-time, Monday-Friday

Responsibilities / Duties of the Job

Underwriting Management Primary responsibility is to evaluate and underwrite insurance applications submitted by agents, brokers, or customers.

You will analyze various factors, such as risk exposure, financial stability, and claims history to make informed decisions about accepting or rejecting insurance applications.

Your goal is to ensure profitable underwriting outcomes while maintaining a high level of customer satisfaction.

• Underwriting Analysis - Review insurance applications and accompanying documents to assess risk factors, determine the insurability of the applicant, and evaluate appropriate policy terms and pricing.
• Risk Evaluation - Analyze information provided by applicants, such as financial statements, loss history, and other relevant data, to evaluate potential risks and determine appropriate coverage levels.
• Communication - Interact with agents, brokers, or customers to gather additional information, clarify underwriting requirements, and provide explanations for underwriting decisions.
• Underwriting Guidelines - Adhere to established underwriting guidelines, policies, and procedures to maintain consistency and minimize risk exposure.
• Decision Making - Evaluate complex underwriting scenarios, including exceptions or deviations from standard guidelines, and make sound decisions based on risk assessment and company objectives.
• Risk Mitigation - Identify and recommend risk mitigation strategies or policy endorsements to minimize potential losses for both the insured and the company.
• Market Analysis - Stay updated on industry trends, market conditions, and regulatory changes that may impact underwriting decisions or processes.
• Relationship Management - Build and maintain strong relationships with agents, brokers, or customers to foster collaboration, address inquiries, and ensure customer satisfaction.
• Documentation - Maintain accurate and comprehensive underwriting files, including policy records, correspondence, and other relevant documents.

Employee relations Manage direct staff performance and overall organizational health

• Manage and develop staff; creating and implementing processes to enhance cross-divisional integration
• Maintain a positive, results oriented work environment, building partnerships and modelling teamwork, communicating to others in an open, balanced, and objective manner
• Translate company business strategy into operational goals with visible metrics
• Perform annual performance appraisals / reviews and effectively manage personnel issues
• Meet regularly with team to discuss current projects and issues

Strategic Planning - Based on the objectives provided by the President, facilitate business planning, strategy, and optimization.

• Maintain relationships with members / insureds, consultants, vendors, and other industry partners, advisors, and VGM cross-divisional peers.
• Attend trade shows and other special events, as needed.
• Make recommendations and strategize with the management team regarding challenges and new business opportunities.
• Work closely with the other members of the VGM Insurance management team

Position Qualifications

Education / Experience

• Minimum of 5 years’ experience in underwriting and servicing the insurance needs of clients
• Multiline underwriting Property and Casualty experience preferred
• CPCU, CIC, RPLU, CPL AU-M, ARe designation preferred but not required
• Bachelor’s degree in business related field, or equivalent education and / or experience

Skills and competencies

• Experience or familiarity with state filings of forms and programs
• MGA Experience preferred but not required
• Experience in or coursework in reinsurance preferred
• Demonstrated ability to instill confidence and comfort with clients
• Excellent verbal and written communication and interpersonal skills
• Proven attention to detail, follow-through skills, and problem-solving skills
• Strong organizational and time management skills to prioritize heavy workloads to meet time sensitive deadlines
• Ability to interact well with others

Physical Requirements

• Work in front of a computer for long amounts of time
• Using technology efficiently such as computers, phones, misc. office equipment
• Occasional travel to VGM offices, customers or training when required

At VGM, you’ll enjoy :

• Compensation : Highly competitive wage.
• Company Ownership : VGM is 100% employee-owned, meaning employees can earn an annual gift of VGM stock equaling a portion of what you make.
• Fantastic Benefits : 401k and ROTH 401k with up to 3% company match, Health Benefits, HSA options - single to family, Dental, Vision, Short and Long-Term Disability, Term Life and Voluntary Life Insurance and a physician network where you reside.
• Casual Dress : VGM has a casual work environment, we call it dress for your day.
• Involvement : Ability to participate in Employee Get Connected Groups, (VGM Young Professionals, Garden Club, Women in Leadership) Volunteering, Companywide celebrations, and more.
• Work-life Balance : Paid Holidays with the Holiday of your Choice benefit, Paid maternity and Paternity leave, Foster and Adoption Assistance.
• Health and Wellness : Free Walk-in Clinic to all Iowa employees & family members regardless of carrying VGM Insurance and 24 / 7 on-site fitness center

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position.

Reasonably related additional duties may be assigned to the individual Associate.

VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.