Manager, Program Operations

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption.

Our innovative and proven portfolio of software, services and intelligent sensor technology is a key driver to decarbonize the grid and helped to avoid around 9 million tons of CO2 in FY 2023.

With sales of USD 2.0 billion in FY 2023, Landis+Gyr employs around 6,900 talented people across five continents .

For more than a century, we've been pioneers in energy innovation, and we continue to lead the way toward a more sustainable and efficient energy landscape.

Join us at Landis+Gyr, where we manage energy better!

Key Responsibilities

• Meet Managed Service contractual requirements
• Serve as the primary point of contact for operations, internally and to customers, as assigned.
• Responsible for customer interface, subcontracts, and operations as assigned.
• Effectively interact with appropriate and assigned levels of the customer organization to which Landis+Gyr delivers its services or obtains utility-subcontracted services in support of that contract.
• Supervises onsite personnel and coordinates the activities of subcontractors and customer personnel assigned to the department.

Company Values

• Supports and adheres to the Company’s core values.
• Performs other duties or responsibilities as assigned or required.
• Supports and adheres to the Company’s Code of Conduct and Ethics Policy.
• Represent the Company in a positive, professional manner when working with both internal and external customers.

Knowledge, Skills, and Abilities

• Knowledge of gas and electric metering processes, Microsoft Office, and inventory control processes.
• Knowledge of AMI-managed service operations inclusive of Head End Software and GridStream Network Operations - RF Mesh and IP Mesh.
• Knowledge of electric, gas, and network AMI technology
• Requires interpersonal, written, and oral communications skills to interact with utility customers, potential utility customers, contractors’ organizations, and local community agencies.
• Personal Computer knowledge
• Familiarity with Microsoft Office Suite
• Keyboard / typing skills
• Ability to effectively communicate both verbally and in writing

Accountabilities

• Must possess the abilities to work with a broad spectrum of people from customers, and senior management teams, to entry-level workers.
• The ability to coordinate, schedule, and prioritize the activities of the Supervisors / Dispatch and other personnel within the scope of the contract team and involved in complex and multi-discipline activities is a must.

Education and Experience

• A 4-year post-high school degree in electrical, mechanical, systems, RF, computer, business, communications, or related disciplines, or a high school degree and a Project Management Professional (PMP) certification coupled with 10+ years of relevant experience, or a high school degree and related military radio training and 10+ years of utility or telecommunications experience are required.
• 5+ years of experience in project management or a similar multi-disciplined business environment.
• Experience in the utility, telecommunications or similarly regulated industries is a plus.

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of personnel classified as such.

Landis+Gyr is a global leader in energy management solutions, operating in over 30 countries and headquartered in Switzerland.

We are thrilled that you’ve considered Landis+Gyr to be a part of your professional journey. As a part of the L+G family, employees are offered a comprehensive and competitive package of benefits including medical, dental, and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive.

Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage, and a host of other perks to ensure the health, wellness, and enrichment of our team members.

Pay is in the range of $81,400 - $126,800 per year. The position is eligible for a 401(k) match and consideration for an annual bonus.

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held.

All candidates are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We stand for a workplace that nurtures growth, fosters connection, and embraces authenticity. We believe that fostering a community that values diversity isn't just a goal;

it's a way of life. The real magic? That happens when a group of unique minds comes together bring yours and #EnergizeYourCareer!