A company is looking for a Director of Strategic Customer Success.Key ResponsibilitiesOversee the execution of customer success strategies to meet KPIs on revenue retention and customer satisfactionLead strategy for customer expansion and establish playbooks for the Strategic Customer Success ManagersFoster operational efficiency and collaborate with cross-functional teams to enhance customer experienceRequired Qualifications10+ years of experience in Customer Success, Account Management, or Relationship Management in a B2B SaaS environmentExperience leading a high-performing Customer Success team through periods of growthProven track record of portfolio retention and revenue growthAbility to understand upsell opportunities and accurately forecast revenueExperience defining and managing Customer Success KPIs
Director of Customer Experience Strategy
A company is looking for a Director of CX Strategy to enhance customer experiences through human-centered design and strategic consulting. ...
Director of Strategic Partnerships
Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delive...
Director of Strategic Communications
A company is looking for a Director, Strategic Communications - Publications. ...
Director of Strategic Accounts
The Director of Strategic Accounts will be responsible for the Southern California market. The role will be assigned a list of current AFS clients for management of the client relationship and prospecting for additional upsell opportunities. Manage the AFS customer experience to ensure we retain cli...
Director of Customer Strategy
A company is looking for a Director, Customer Strategy & Operations to enhance customer experience and optimize operational processes. ...
Assistant Director, College of Health & Human Sciences Student Success Center
Reporting to the Managing Director, the Assistant Director, Education Student Success Center assists in the oversight of day-to-day operations and activities of the Student Success Center (SSC), in addition to serving in the role as an advisor. Provides general oversight of the day-to-day operations...
Sr. Customer Success Manager, Strategic Account Services
Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers to find joint areas of opportunity to drive customer success with Amazon. Advocate as the voice of the customer internally, using data and anecdotes to drive ...
Director of Business Development & Strategic Partnerships
We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other. Identify, evaluate, and prioritize potential strategic partners...
Director of Design, Customer Journey Management
Are you passionate about leading products that impact enterprise users?Adobe is looking for a Director of Design for Adobe Customer Journey Management portfolio (Experience Cloud). Ability to be able to connect the user’s success to the org and business success would be a huge bonus. We give everyon...
Assistant Director, College of Health & Human Sciences Student Success Center
Provides general oversight of the day-to-day operations of the SSC to ensure excellent customer service that supports student success at all levels. Ability to interface with a variety of campus offices through the establishment of liaison connections to maximize student success. With direction from...