Sr Compliance Analyst - Servicing (Onsite)

Primary Function

The Sr Compliance Analyst Servicing assists the Compliance department in the identification and remediation of risk as it relates to mortgage servicing compliance matters including assisting with Exam Management, Internal Audit, Investor or Third-Party review responses, rebuttals, and remediation projects.

Principal Duties

Develops and maintains working knowledge and understanding of all federal and state consumer protection laws, mortgage regulations and policies, Fair Servicing, Home Mortgage Protection Act (HPA) and, as it pertains to ECOA and Fair Servicing, Unfair and Deceptive Abusive Acts or Practices (UDAAP)

Assists with internal as well as external audit remediation activities and compliance reviews

Conduct reviews of mortgage servicing compliance matters by evaluating trends, conducting root cause analyses, and assisting process owners in the correction of identified errors

Monitor the compliance portal and ensure tickets are responded to in a timely manner

Develops, tests, and implements short-term and long-term mortgage compliance review policies, procedures, and test plans to improve servicing compliance

Develops and maintains working knowledge and understanding of the interest on escrow, late charge, and various fee programming for all servicing compliance related fees

Performs compliance testing of servicing compliance policy and implementation procedure for data collection and reporting

Provide oversight and monitoring of business processes and controls related to mortgage servicing and work with other departments to ensure errors identified are corrected timely

Education and Experience Requirements

BS / BA degree

5-7 years of experience in the mortgage industry in a compliance related capacity

Strong understanding of mortgage documentation and compliance requirements i.e., allowable fees, investor and agency comparisons, and exception tolerances

In depth knowledge of consumer finance laws and mortgage servicing regulations

Demonstrated experience with critical thinking, analyzing, interpreting, and researching information.

Demonstrated experience effectively managing relationships with internal and external partners

Experience communicating with all levels of management

Knowledge, Skill, and Ability Requirements

Strong customer service skills

Excellent verbal and written communication skills

Team oriented with ability to interact with all levels inside and outside of the organization

Able to handle multiple priorities and meet deadlines in a fast-paced environment without sacrificing quality

Proficient with Microsoft Access, Excel, Word & Outlook

Knowledge of SQL, mortgage servicing systems, and tracking software is a plus

LI-NT1 Company Perks

• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Employee Engagement Activities

Company Benefits :

• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX Vision Life, Disability Insurance 401(k) Plan with company match! Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities Newrez NOW :
• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program : We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program : Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
30+ days ago