Job Description
The Front of House Supervisor oversees the day to day operations of the dining room to ensure a high quality culinary experience for our residents.
As a liaison between the dining room and kitchen, the supervisor is a strong communicator, maintaining grace under pressure and the utmost professionalism and respect.
Additionally, they assist in the leadership and training of associates and ensure the dining room runs smoothly and efficiently at all times.
They are also responsible for scheduling dining room associates and planning dining room setup.
The Dining Room Supervisor sets the tone for exemplary hospitality and a willingness to go above and beyond to accommodate residents and exceed their expectations.
Qualifications
- Prior supervisory and food service experience in the hospitality industry a must. Fine dining experience preferred.
- Working knowledge of dining etiquettes, food handling techniques, and a high level of customer service.
- ServSafe Certification and TIPS Certification preferred.
- Demonstrates deep compassion, understanding and heart of kindness to all of our residents and guests.
- Willingness to train and learn new skills.
- Experience and / or training in nutrition, food preparation, safe food handling techniques and food service management.
- Ability to hire, train and manage food service personnel and provide effective work direction.
- Effective communicator who connects with staff, residents and their families.
- Experience in nutrition, food preparation and safe food handling.
- Strong customer service skills with ability to problem solve.
- Ability to hire, train and provide leadership for Food and Dining personnel.
- Ability to work flexible hours to include evenings and weekends.
Additional Information
Additional duties include :
- Scheduling and shift maintenance of all FOH team
- Assisting with interviews / hiring / disciplinary actions
- Training of new and current staff
- Staff compliance oversight
- Partnering with Catering for event coverage
- Ensuring proper opening / closing / shift duties completed
- FOH safety and sanitation
- First line customer service
Job Type : Full-time
Hourly Wage $18.00-$19.00 an hour
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