Application Support Analyst

VirtualVocations
Darnestown, Maryland, United States
Full-time

A company is looking for an Application Support Analyst to resolve customer issues and enhance user experience.Key ResponsibilitiesInvestigate and resolve issues within the existing code baseMonitor system feedback and perform critical maintenance tasksAssist with customer service efforts and write custom code blocks as neededRequired QualificationsBachelor's degree in Information Technology or related field, or equivalent experienceUnderstanding of relational databases, web technologies, and API developmentBasic knowledge of billing concepts and systemsAbility to manage issues from report to resolutionDesire to work in a fast-paced, high-growth environment

7 days ago
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