Manager, Network Engineering, Wired

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Job Description

The Manager, Network Engineering, Wired will manage a team of network engineers responsible for the design, implementation, and maintenance of UCSF's wired network infrastructure.

This role encompasses overseeing the team's daily operations, developing strategies for network optimization, reliability, and security, and working closely with the Associate Director, Network Wired and Wireless to align network wired efforts with the broader goals of UCSF.

The Manager, Network Engineering, Wired will ensure that network solutions support UCSF’s academic, research, administrative, and operational goals and will collaborate with other departments, stakeholders, and vendors to facilitate the successful planning and execution of network projects.

This person will leverage their expertise in wired network technologies and strong management, communication, and project management skills to manage this team.

This role will positively impact UCSF’s operations and culture by ensuring UCSF’s IT infrastructure is operable, secure, efficient, and effective in service of the university’s academic, medical, and research mission.

This team member will advance the University’s mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students.

Department Description

University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services.

Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization.

UCSF Infrastructure Services provides 24x7 support to the University community, upholding the highest level of responsiveness and reliability at all times for our customers.

Required Qualifications

• Bachelor’s Degree, or equivalent combination of experience / training in one or more of the following fields : computer science, engineering, computer information systems, etc.
• 5 to 7+ years of experience working in one or more of the following fields : network services, information technology or network operations.
• Significant experience in designing, implementing, and supporting large-scale, complex network environments.
• Advanced understanding of professional communications and network systems.
• Advanced technical skills in wired network design, configuration, and troubleshooting, including comprehensive knowledge of WAN and LAN technologies, routing protocols (such as OSPF, BGP), MPLS, VxLAN, QoS, and other networking concepts.
• Advanced knowledge of monitoring tools and commands to ensure swift resolution of issues.
• The ability to manage network projects efficiently, including resource allocation, budgeting, and scheduling.
• Skills in using network monitoring tools (such as SolarWinds, Nagios, Datadog, PRTG) and diagnostic tools (such as Wireshark) to troubleshoot and optimize network performance.
• Advanced written and verbal communication skills.
• Demonstrated leadership / management skills, including abilities in persuasion, negotiation, change management, and mentorship.
• Advanced project management skills with demonstrated experience in delegating responsibility and tracking project progress.
• Extensive experience in solving technical and non-technical problems.
• Demonstrated experience in providing inclusive leadership to others.
• The ability to inspire creativity in others and advise teams on industry-leading practices.

Preferred Qualifications

• 3 to 5+ years experience leading teams in a management or leadership role.
• Understanding of network security principles and best practices.
• Substantial experience with network equipment from major vendors such as Cisco, Aruba, Juniper, F5, Infoblox, and Palo Alto Networks.
• Experience in complex higher education environments.
• Cisco Certified Network Professional certification (CCNP) or Cisco Certified Internetwork Expert (CCIE) certifications.
• Cisco Certified Network Associate (CCNA).
• Experience with Load Balancing Platforms such as A10, F5, Netscaler, or VMWare NX Load Balancers.
• Project management certification (e.g., PMP), ITILv4.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

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