Responsibilities :
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
- Demonstrates knowledge of the client organization, strategic goals, governance structure, and overall client environment.
- Create comprehensive training and communication programs for revenue cycle stakeholders. Develop education materials for revenue cycle stakeholders on process improvements, best practices, and compliance with regulations.
- Support the adoption of systems by providing training and guidance to revenue cycle stakeholders on the following :
- Electronic Health Record systems (Oracle / Cerner MHS GENESIS Patient Accounting Module (CPAM)), billing / claim solutions / systems (Electronic Claims Clearinghouse (SSI), 3M 360 Encompass Institutional & Professional Coding, Claim Scrubber Edits (Alpha ii), Dentrix Billing, Patient Statements / Letters (RevSpring)), and data analytics tools / repositories (Excel, Power BI, SAS, Tableau, HealtheAnalytics).
- Collaborate with stakeholders to standardize policy and procedures, create presentations and communications. Stay informed of changes in regulations and guidelines, and adapt policies and procedures accordingly.
- Develop communication plan and facilitate communications with revenue cycle stakeholders, ensuring a clear understanding of program processes, goals, and expectations.
- Identify problems, develop solutions, and implement changes to ensure processes, procedures, and operations are aligned with clients' business operations.
- Conduct research and analysis to identify market and other macro trends that impact client business operations, and share knowledge both internally and externally, as appropriate.
- Demonstrate the ability to effectively work independently and in a team environment.
- Work effectively with cross-functional teams, stakeholders, and team members to ensure that everyone is working towards the same goals and objectives.
- Actively participate within project team(s) and engage with team members to ensure project objectives and client needs are met.
Provide support and guidance as needed to ensure quality work products.
- Adhere to all established project processes, procedures, and guidelines regarding resources and how to use them. Communicate with leadership regarding resource needs and communicate changes.
- Adhere to defined work plans while maintaining all established timelines and deliverable deadlines.
- Assist in developing effective internal and external presentations and skillfully help to facilitate client and internal team meetings.
- Meet internal and external deadlines by efficiently managing time, prioritizing tasks, and utilizing available resources.
- Accurately document client communications and share information with the project team.
- Maintain effective communication with client and project team members.
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