Warehouse Operation Manager (EM6808)

Position Summary :

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called Cello in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM / logistics consulting and system development projects for the last 30 years.

Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

The Operations / Shift Manager is responsible for overseeing and supervising the daily operation in the manufacturing facility during their assigned shift.

This role ensures that all operation processes run smoothly in a 24 / 7 environment and collaborate with operation / shift leaders.

The Operations / Shift Manager plays a key role in managing the workforce, addressing operational issues, and responsible for transitioning to the next shift.

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Responsibilities :

Develop and implement logistics strategies that support the overall goals of the manufacturing facility

Optimize the supply chain, including procurement, inventory management, and warehousing inside the facility

Lead, mentor, and develop the logistics team for responsible shift, to ensure smooth transitions and continuity in a 24 / 7 manufacturing environment

Foster a collaborative and results-oriented work environment

Oversee daily logistics operations and directly report to General Manager, and client if necessary

Ensure accurate and timely delivery of materials to support client’s production schedules

Manage inventory levels to minimize costs while meeting production needs

Ensure all operation activities are running effectively and safely during the shift

Monitor and evaluate team’s performance to ensure their operations run above standard performance

Oversee warehouse employees including training, assigning, scheduling, disciplining employees, and communicating job expectations, while adhering to company and HR policies and procedures

Ensure employees follow safety compliances by performing regular safety audits and promoting a culture of safety awareness

Investigate / report any safety incidents and implement preventative measures to avoid future occurrences

Identify and implement continuous improvement initiatives and provide ideas to the General Manager

Work closely with the client’s production, and procurement team to ensure seamless logistics operations and be able to remain responsive and flexible in a dynamic 24 / 7 environment

Proactively communicate with clients to establish daily / weekly / monthly production plans to prepare goals

Accomplish warehouse and organization mission by completing related results as needed

Requirements

Bachelor’s Degree in Logistics, Supply Chain Management or a related field

5+ years of working experience in 3PL / Plant warehousing operation or similar function

Proven experience in a leadership role, with managing large teams and complex logistics operations.

Highly organized with ability to manage multiple teams, while paying close attention to detail

Proficiency in logistics software and ERP systems (ex. SAP, WMS)

Excellent analytical and problem solving skills

Great interpersonal skills, with ability to communicate openly and effectively

Works well under pressure and has a sense of urgency

Strong work ethic

Outlook, Microsoft Office application such as Excel / Power point / Word

Korean Bilingual preferred

Ability to Travel : up to 10 % in U.S.

Required to work on-site :

Working Conditions

This position is primarily based in a 24 / 7 manufacturing facility and may require changing shifts

This role may involve working outside of regular business hours to meet deadlines or address operational issues

Benefits

Samsung SDSA offers a comprehensive suite of programs to support our employees :

Top-notch medical, dental, vision and prescription coverage

Wellness program

Parental leave

401K match and savings plan

Flexible spending accounts

Life insurance

Paid Holidays

Paid Time off

Additional benefits

Samsung SDS America supports your professional development and growth in your future career.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.