National Account Manager

Responsibilities

• Effectively manage broker teams to ensure goals are achieved.
• Proactively manage up via recommendations to improve business procedures, etc.
• Understand and utilize customer P&L data effectively.
• Develop Strategic National Accounts / Retail Sales Plan with a focus on revenue growth and share gain.
• Achieve profitable sales growth targets by winning new business and maintaining current sales with a drive for results.
• Develop strategic business partnerships with key customers, prospects, and consultant accounts.
• Manage day to day operations of the sales function at all assigned accounts.
• Proactively identify and analyze market opportunities / issues leveraging market research data and develop effective action plan to address.
• Successfully sell-in new product offerings and / or company initiatives.
• Develop recommendations and executed aligned customer-specific promotional plans.
• Anticipate problems and take quick action to resolve.
• Penetrate key decision makers to understand account goals / strategies and collaborate to build their business.
• Partner with customers to accurately forecast existing and new business.
• Creatively collaborate with customers to co-create solutions, articulating the impact on their business.
• Balance strategic and tactical business requirements.
• Collaborate with internal teams, including R&D, Product Management and Category Management to develop new products and optimize assortment.
• Demonstrate a positive professional attitude with company and account personnel.
• Attend industry events and trade shows to promote our products and services.
• Manage trade funds (accrual management) and T&E expenses within assigned budgets to ensure spending target is maintained.
• Work collaboratively with the Director of Customer Development and the Product Management team to develop cohesive sales strategies that maximize business opportunities.
• Track customer service issues and coordinate resolution with the appropriate individuals.
• Manage deduction process to maintain a ledger balance below target.

Education and Experience Required :

• Bachelors’ Degree required.
• Minimum of 3 years' experience with managing regional or national retail accounts at the headquarter / contact point level.
• Advanced industry knowledge of the food retail channel, including distributors, brokers, in retail
• Experience managing branded and private label products for retail sales
• Broker management preferred

Knowledge, Skills, & Abilities :

• Experience managing branded and private label products for retail sales.
• Understand Nielsen & / or IRI data and be able to translate data into action.
• Excellent selling and presentation skills
• Excellent written and oral communication skills
• Strong time management, planning, and prioritization skills
• Good analytical skills with high attention to detail
• Proficient with Microsoft Office suite : Excel, PowerPoint, and Word
• Ability to multi-task
• Ability to work independently.
• Demonstrate success with driving new distribution.
• Demonstrate success with internal team / customer negotiation.
• Ability to schedule travel / expense within budget as the position is subject to overnight travel, including some weekend travel for meetings, trade shows and conventions.

Physical Requirements : Qualified candidates must be able to perform the following physical job requirements, with or without reasonable accommodation :

• Must be able to stand and walk for 3+ hours per day.
• Must be able to sit for 8+ hours per day.
• Must be able to lift up-to 15 pounds.
• Must be able to express or exchange ideas by means of spoken and written word.
• Must be willing and able to travel up to 50% of the time.
• Must have a valid U.S. passport and ability to travel between U.S. and Canada amongst other locations.
25 days ago