Warehouse Lead

Job Description

Job Description

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions.

Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents.

So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options.

The HelloFresh Group now includes our core brand, HelloFresh, as well as : Green Chef, EveryPlate, Chefs Plate, Factor , and Youfoodz.

The Logistics Warehouse Lead will be responsible for the day-to-day data entry and transactional receiving of returned boxes by drivers.

In addition, you will manage all return volume, including the processing and deep dives into root causes. You will be responsible for understanding root causes on returns coming from drivers at any one time and reporting on those issues.

The Logistics Warehouse Lead will lead and cultivate a functional working relationship with all levels of personnel throughout the organization.

Available Shifts : Mon-Fri / 12am-8am

You will...

• Report to Logistics Hub Manager to support operational returns and communicate delays or any issues to while quickly analyzing and prioritizing work to prevent failures
• Input and maintain a database of returns ensuring a high degree of accuracy
• Monitor on-site fleet and provide quality and safety concerns to Fleet Director
• Responsible for ensuring UTR safety policies and audits are completed
• Monitor routes still on the road and communicate, adjust and help drivers complete delivery routes accordingly
• Perform some dispatching functions for drivers and provide coverage for the Logistics Hub Manager on nightshift, weekends, and holidays
• Monitor and evaluate quality, returns, vans and other agreed indicators
• Ensure security of all HelloFresh assets (hub facilities, vehicles, inventory)
• On the rare occasion, transport delayed package deliveries to customers
• Employees are expected to perform related responsibilities assigned by management, which may be added or revised based on business and operational needs, with or without advance notice
• Inbound delivery vehicles and track out of service issues
• Monitor fleet for damage and maintain records

You are...

• Inclusive in your approach to engage staff and bring out the best performance in a team
• A conveyer of clear vision, setting direction and goals and drive team understanding during daily / weekly stand-ups and leadership reviews
• Sound in data-driven decisions that express originality and enterprising mindset
• Collaborative - enjoys working with different teams to gather inputs

You have

• High school diploma or equivalent
• Must be at least 22 years old and legally authorized to work in the US
• 6+ months of previous cargo / big box truck driving experience required
• Possess and maintain a valid driver's license
• Have a clean driving record
• Can work flexible hours including overtime, weekends and holidays
• Must be able to pass all pre-employment screens (including drug, background and criminal checks)
• 1+ years' experience in operations for fulfillment, supply chain, logistics, or transportation companies
• Meet schedules / timelines and organize your own work. Can reliably work alternative and flexible work schedules including nights, Sundays, and Holidays
• Basic proficiency in manipulating data and reporting
• This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation :
• Can lift / move up to 50lbs and participate in physical job activities such as standing, walking, crouching daily. Can work in an environment that may be hot, cold, and noisy.

You’ll get

• Starting pay rate of $21.00 / hr.
• Additional pay rate increases every 90 days!
• 401K company match that vests immediately upon participation
• Generous parental leave of 4 weeks & PTO policy
• Flexible health plans effective first day of employment
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)
• Collaborative, dynamic work environment within a fast-paced, mission-driven company

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging.

We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles.

We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes.

Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process.

In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities.

If you need an accommodation during the application process, please reach out to us at :

• Europe : EUaccommodations@hellofresh.com
• APAC : APACaccommodations@hellofresh.com
• United States : USCandidateAccommodations@hellofresh.com
• Canada : CAaccommodations@hellofresh.com
8 days ago