Manager, Strategic Enablement

Job Description

Job Description

About MCU :

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission :

To help hard-working New Yorkers build better tomorrows

Our Vision :

Be New York's most loved financial institution by helping our members build their best financial futures

Overview : The Manager, Strategic Enablement provides leadership and oversight of delivering and enabling a variety of different enterprise- wide, strategic projects that deliver value to our members and employees across a wide variety of products, service and experiences. This role works directly with the various different business communities at MCU to define and communicate the overall vision, objectives, and goals of the project; prioritize project requirement and always support the team.

The role will work closely with Organizational Agility to build, groom, and maintain the sprint backlog. They will be accountable and responsible for properly educating and reporting to the organization for the project’s purpose, importance (ROI), and progress, and a post implementation review.

The Manager, Strategic Enablement, collaboratively leads projects by working with partners across the organization. They must work with all project members and supporting teams to identify and document all coordinating user stories, e.g. change control, communications, and training.

The ideal candidate for this position is a solutionist / problem solver, can identify processes that requires digitization, automation and efficiency enhancements. As Manager of Strategic Enablement, you will use your knowledge, skills, and abilities to take on several roles, including business strategist, project designer, market analyst, customer liaison and project owner.

Responsibilities :

Specific duties include, but are not limited to, the following :

• Defining and articulating the vision for the initiatives they lead.
• Partners with key organizational stakeholders across the organization to develop and execute project roadmaps and backlogs that drive revenue, improve member engagement, optimize operations, and enhance business value.
• Maintain project backlog through continuous prioritization and refinement of initiatives that align with product strategy, including identifying and securing buy-in for new opportunities.
• Ensuring that enablement activities are tied to tangible, measurable metrics that that drive MCUs organizational goals
• Collaborating with internal partners to translate business needs into requirements
• Managing backlogs and prioritizing based on changing requirements.
• Enable the delivery team to self-organize, remove impediments, and fostering an environment for high-performing team dynamics, continuous flow, and continuous improvement.
• Continually identifying, communicating, documenting and addressing risks associated with new products services and capabilities.
• Manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritization and time allocation.
• Excel in a dynamic environment by making decision-making, working well under pressure, and adapting to frequent change
• Entrepreneurial drive, with the ability to de-construct and solve problems, to investigate drivers and figure out why things happen.
• Build strong relationships and effectively influence and communicate across stakeholder groups, up and down the organization.
• Synthesize complex information / data and relay to people with less expertise.
• Perform other related duties as requested and special projects as assigned

Requirements :

Leadership Competencies :

Why you'll be a good fit :

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

Results - We are passionate about winning.

Agility - We proactively anticipate, respond and pivot to ensure MCU wins.

Integrity - We operate with the highest ethical standards and highest degree of honesty.

Belonging - We cultivate a culture of inclusion and teamwork.

Ownership - We take personal responsibility and hold ourselves accountable for the results.

What we can offer you :

Competitive compensation, medical and dental benefits.

401K with employer match

Flexible paid time off

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and / or benefits packages may vary depending on the position.

Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.