Senior Manager, Revenue OperationsVirtualVocations • Rochester, New York, United States

Senior Manager, Revenue Operations

VirtualVocations • Rochester, New York, United States

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A company is looking for a Senior Manager, Revenue Operations - Service Automation.

Key Responsibilities

Lead strategic post-sale initiatives to enhance customer success and account management

Manage high-visibility projects, including timelines, testing, and results measurement

Collaborate with multiple departments to design and implement automated processes using Salesforce and AI solutions

Required Qualifications

5-10 years of experience in an Operations and / or Strategy role with people management responsibilities

Advanced Excel skills, including proficiency with pivot tables and VLOOKUP

Deep knowledge of Salesforce (Service Cloud) and Support operations systems

Experience in Salesforce solution design and strategic systems roadmap development

Passion for discovering and implementing cutting-edge AI technologies and solutions

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