Job Description
Job Description
We are looking for two Bank Tellers to work a 60-day contract for our banking client. One Teller is needed in Santa Monica, and one is needed in Brentwood.
The hours are 8-5 Monday through Friday. Previous experience as a Bank Teller is ideal, but we are also flexible to consider candidates with cash handling experience who are trainable.
Responsibilities :
- Handle and process customer transactions including deposits, withdrawals, and loan payments
- Answer inbound calls from customers and address their inquiries and concerns
- Provide excellent customer service, ensuring customer satisfaction and building strong customer relationships
- Accurately input customer information and transaction details into the banking system
- Schedule appointments for customers with bank personnel when necessary
- Use Microsoft Excel and Word to create and manage reports and documents
- Ensure accuracy and integrity of customer data by regularly updating customer records
- Resolve any customer complaints or issues in a timely and efficient manner
- Assist in the call center, providing support and information to customers
- Communicate effectively with customers, both in person and over the phone, to understand their needs and provide appropriate solutions.
- Proficiency in using Microsoft Word and Microsoft Excel
- Experience in data entry and order entry
- Ability to handle inbound and outbound calls effectively
- Strong customer service skills, both in-person and over the phone
- Experience in a call center environment is preferred
- Ability to schedule appointments accurately and efficiently
- Proficiency in email correspondence
- Ability to provide high-quality customer service consistently
- Must be able to handle multiple tasks simultaneously
- Strong attention to detail and organizational skills
- Excellent communication skills, both verbal and written
- Must maintain confidentiality and adhere to the bank's privacy policies
- Demonstrated ability to work both independently and as part of a team
- Professional demeanor and appearance at all times
Bank Teller
We are looking for two Bank Tellers to work a 60-day contract for our banking client. Previous experience as a Bank Teller is ideal, but we are also flexible to consider candidates with cash handling experience who are trainable. One Teller is needed in Santa Monica, and one is needed in Brentwood. ...
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