Global Education Enrollment Manager

Global Education Enrollment Manager

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Position Details

Summary Operating Title Global Education Enrollment Manager Long Classification Title Educational Program Coordinator II Campus Location Durham Department UNH Education Abroad Summary of Position Reporting to the Director of Education Abroad / Away USA, the Global Education Enrollment Manager position links technology, enrollment processes, and service to the Education Abroad / Away USA stakeholders.

The position is independently responsible for the coordination, implementation, maintenance, and ongoing support of the information systems used by the UNH Education Abroad / Away USA office.

These systems currently include Canvas and UNH-Via (Via TRM) : this software platform is linked to Banner and International SOS Tracker (travel registry) and is used for students’ global program search, communication, application, and registration processes and forms.

In addition, the incumbent is also responsible for student registration, as well as for accurate data management and reporting, derived from these platforms.

The Global Education Enrollment Manager is the lead expert on the management and implementation of the education abroad / away USA enrollment processes regarding programs, applications, forms, and registration, ensuring that all students adhere to these processes and are compliant with UNH international travel and risk management policies.

The Global Education Enrollment Manager supervises and coaches the Global Education Services Coordinator is responsible for the hiring, training, and day-to-day supervision of work-study students;

assists with the administration and management of the international travel registry to ensure compliance with the UNH International travel policies.

Acceptable minimum level of education Bachelor's Acceptable minimum years of experience 3 years Additional Job Information Posting Number PS4614FY24 Other minimum qualifications

• Bachelor’s degree and three years of related experience in education abroad or a combination of higher education and relevant experiences equal to five years.
• In addition to comprehensive information technology skills and experience, proficiency with data programs such as Excel is required.
• Demonstrated ability to organize, work with great attention to detail, and manage a high workload, use discretion, and determine priorities.
• Ability to work independently and in team.
• Willingness and the capacity to adapt to a fast-paced, multitasking work environment.

Additional Preferred Qualifications

Knowledge of the education abroad industry’s policies and best practices; experience with CRM and other software systems such as Via TRM and Canvas, the compiling and reporting of data, basic statistics and survey construction is highly desirable;

supervisory experience (work-study and volunteer students); post-baccalaureate education.

The individual needs to be willing to work occasionally on Saturdays during the academic year.

Salary Information Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting Percent Time Information (FTE) 1.00 Grade 18